Dispatcher-TRENTON POLICE DEPARTMENT

TRENTON POLICE DEPARTMENT
11 E. State Street
Trenton, Ohio 45067
(513) 988-6304

Job Classification: Dispatcher
The Trenton Police Department is seeking candidates for the position of Emergency Services Dispatcher (ESD). Entry-level positions will be filled through testing with the National Testing Network (NTN). Candidates must complete the ECOMM National Exam and submit a completed application packet. Experienced candidates with at least one year of full-time ESD experience are eligible to apply as lateral entry candidates and do not need to take the NTN test. Lateral entry candidates must submit a résumé with their application packet.

Application packets are available at the Trenton Police Department website and from the City of Trenton Administrative offices. Packets must be submitted by 3:00 PM on Thursday, October 17, 2024, to be considered. Completed packets can be mailed or delivered in person to 11 E. State St, Trenton, OH 45067, Attention: Sharon Leichman. All testing must be completed, and application packets must be received by the deadline to be considered.

Salary Information:
Full-Time: $51,937 - $62,004 annually, with a top-out salary of $65,998 in January 2025. A signing bonus may be negotiable for well-qualified, experienced candidates.
Part-Time: $18.00 - $24.09 per hour.
Benefits Information:
Comprehensive benefits package, including health insurance.
All equipment and initial uniform items provided.
$500 yearly uniform allowance for full-time employees.
Department Overview:
The City of Trenton Communications Center dispatches emergency responders for police, fire, and EMS services. It also serves as the after-hours contact point for all City departments.

Area Information:
Trenton covers over 5 square miles in Butler County, Ohio, located between Middletown and Hamilton on State Route 73. It is approximately 20 minutes from Miami University's Oxford campus.

Population: Approximately 13,000
Job Requirements:
Age: 18 or older
Citizenship: U.S. citizen
Driver's License or State ID: Valid required
Language: Must be able to read and speak English fluently
Prior Experience: Preferred but not required
Hiring Process:
Entry-Level Candidates: Must pass the NTN ECOMM National Exam.
Experienced Candidates: Those with at least one year of full-time ESD experience do not need to take the NTN test and can apply as lateral entry candidates.
All Candidates: Must complete an oral review panel, drug and alcohol screening, background investigation, and medical and psychological exams.
Application packets must be submitted by the deadline of 3:00 PM on Thursday, October 17, 2024, to be considered. All tests and applications must be completed before the deadline.

Disqualifiers:
Failure to meet minimum qualifications.
Incomplete testing or missing required documentation by the deadline.
Felony convictions.
Domestic violence conviction.
Arrest or conviction for a theft-related offense.
Current drug use.
Job Description - Emergency Services Dispatcher:
Serves as the initial contact for citizens at the police station.
Manages radio communications, dispatching police, fire, and life squad units, coordinating backup support as needed.
Receives emergency and non-emergency calls, recording relevant information accurately.
Maintains records, logs, and computer entries.
Operates various office equipment related to dispatching duties.
Conducts queries and manages entries in local, state, and national databases.
Prepares and maintains LEADS/NCIC entries and certifications.
Monitors persons in holding cells and maintains related reports.
Handles financial transactions for bonds, impounds, and records.
Notarizes documents as needed.
Performs other duties as assigned.
Licensure or Certification Requirements:
LEADS and CCH certification must be obtained within three months.
State of Ohio Notary certification required within six months.
Necessary Knowledge, Skills, and Abilities:
Ability to work independently, managing dispatch functions while on duty.
Proficiency in multitasking under pressure, including life-and-death situations.
Knowledge of or ability to learn FCC regulations, LEADS/NCIC systems, public safety dispatching procedures, and local protocols.
Ability to operate communication systems and office equipment.
Clear and effective verbal and written communication skills.
Strong decision-making abilities and problem-solving skills.
Basic computer literacy, including word processing, spreadsheets, and internet usage.
Must pass ongoing random drug and alcohol testing.
Physical/Mental Abilities and Work Environment:
Work is performed in a climate-controlled office environment, with flexibility to sit or stand as needed. Requires 24/7 availability, including shifts that may exceed 40 hours as required.

Physical Requirements:

Rarely: Lifting objects under 10 lbs.
Occasionally: Bending, walking, reaching overhead.
Frequently: Repetitive motions, sustained focus, and learning new tasks.
Constantly: Sitting or standing, reading, writing, coordinating hand-eye movements, and maintaining focus under pressure.
Work Environment: Primarily indoors in an office setting.
Employment Type: Full-Time
Salary: $ 51,937.00 62,004.00 Per Year