Project service planning coordinator

POSITION SUMMARY

This position will assist the service operations team to balance customer demand with the available resources across all lines of business while ensuring the timely updates and closure of Service Requests.

RESPONSIBILITIES

Develop schedule for service operations requirements and assist operations team with plan to execute service delivery.

Drive Service Request updates and closure. Work closely with sales and project management to ensure customer expectations are met from service proposal through service delivery and project closeout. Special projects as assigned.

QUALIFICATIONS

Minimum Job Qualifications:

Strong coordination and communication skills, (both written and spoken)

Proficient with Microsoft Office

Experience with Oracle and PowerBI (preferred)

Experience in a Project Management support role (preferred)

Experience creating and managing schedules

Ability to work autonomously

EDUCATION AND CERTIFICATIONS

High school diploma (college degree preferred)

PHYSICAL REQUIREMENTS

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

ENVIRONMENTAL DEMANDS

TRAVEL TIME REQUIRED

• None

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
  
  

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.