Value Added Sales Manager

thyssenkrupp Supply Chain Services NA, Inc.
Cleveland, OH

Your responsibilities

Job Summary

The Value-Add Sales Manager – Responsible for driving growth and profitability of thyssenkrupp’s value-added services portfolio across all regional facilities. This role serves as the bridge between sales, operations, and engineering—developing strategy, optimizing equipment utilization, and enabling the sales team to expand solution-based selling. The Value-Add Sales Manager ensures our value-added capabilities, internal and external, (CNC machining, waterjet, precision bar and plate cutting, grinding, fabrication, etc.) are leveraged to deepen customer relationships, increase margin contribution, and strengthen our position as a solution partner in aerospace, defense, and industrial markets.

Job Description

Core Responsibilities

  • Strategy & Growth
  • Develop and execute the regional value-add growth strategy, aligning with company solution-sell initiatives and capital investment plans.
  • Partner with the Regional Sales Manager and Inside Sales teams to identify high-potential customers and segments (e.g., aerospace, space, semiconductor, defense, power distribution).
  • Define target markets, key customers, and pricing strategies to maximize return on value-add investments.
  • Develop annual Value Add Growth Plans with measurable goals (e.g., revenue, margin, new VA customers, machine utilization).
  • Identify opportunities for new equipment, capabilities, and technology upgrades; build the business case and ROI model for approval.
  • Sales Enablement
  • Act as the subject matter expert (SME) for all value-add processes, capabilities, and quoting logic.
  • Support outside sales with technical consultation, customer visits, and joint calls where value-add opportunities exist.
  • Work with the Value Add Quoting Specialist(s) to ensure quotes are accurate, competitive, and aligned with strategic priorities.
  • Develop sales tools, playbooks, and capability matrices to support customer discussions and RSM training.
  • Drive solution-selling adoption across the sales force by teaching how to position processing value, not just material pricing.
  • Operational Alignment
  • Collaborate closely with Operations to ensure machine capacity, labor, and scheduling align with commercial demand.
  • Drive standardization of quoting logic, tolerances, and routing workflows across facilities.
  • Partner with Quality to ensure all VA work meets AS9100 and customer requirements (FAI, PPAP, CPK).
  • Evaluate external processing partners (plating, heat treat, grind, etc.) to expand capability coverage where internal resources are limited.
  • Lead or participate in LPA, safety, and CI (Continuous Improvement) initiatives related to machining and processing operations.
  • Financial Performance
  • Own the Value Add P&L metrics for the region, including quoting accuracy, machine utilization, and gross margin.
  • Review monthly performance dashboards with RSM and site leadership to identify trends and improvement areas.
  • Partner with Finance and Regional leadership to build ROI models for new equipment or process expansions.
  • Establish clear pricing guidelines and review quote performance (win/loss, hit rates, margin trends).
  • Leadership & Development
  • Provide coaching and technical mentorship to Value Add Quoting Specialists and Inside Sales personnel.
  • Support Regional Sales Managers and Outside Sales in pipeline reviews and strategy sessions focused on VA growth.
  • Facilitate training sessions for sales and customer service teams on print interpretation, quoting logic, and VA terminology.
  • Promote a collaborative culture of accountability, technical curiosity, and continuous improvement across all value-add functions.

Key Performance Indicators (KPIs)

  • Value Add Revenue Growth (YoY % and $)
  • Value Add Gross Margin Growth (YoY% and $)
  • New Value Add Customers and Program Wins
  • Equipment Utilization (%) and Throughput
  • Quote Win Rate and Quote Turnaround Time
  • Safety, Quality, and On-Time Performance (VA jobs)
  • Employee Engagement & Development Metrics

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Required Skills And Qualifications

  • 5–10 years of experience in metals distribution, machining, or value-added manufacturing operations.
  • Strong understanding of various material processing types (CNC machining, waterjet, routing, bar grinding, fabrication, etc.).
  • Proven ability to translate technical capability into commercial advantage.
  • Excellent communication skills—able to collaborate effectively with sales, operations, and customers.
  • Experience developing business cases for capital equipment and ROI analysis.
  • Strong organizational, problem-solving, and leadership skills.
  • Proficient in ERP (SAP preferred), quoting systems, and CRM (Salesforce).
  • Working knowledge of quality processes (AS9100, PPAP, FAI).

Preferred Qualifications

  • Bachelor’s degree in Engineering, Manufacturing, or Business.
  • Experience managing technical sales or regional manufacturing operations.
  • Familiarity with equipment programming/part drafting software.
  • Demonstrated success in driving solution-selling adoption in a metals or aerospace environment.

Job Compensation

$116,600/year (Based on Experience) + Performance Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

  • Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
  • Request payment of any kind from prospective jobseekers or candidates for employment;
  • Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
  • Send checks to job seekers; or
  • Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

  • TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
  • TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
  • Anyone making an employment offer in return for money is not authorized by TK; and
  • TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Your profile

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.
Posted 2026-01-13

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