Membership Coordinator
- Create and maintain a comfortable and welcoming customer service environment where every member and guest is treated with dignity and respect, in a friendly, personalized manner
- Acknowledge members, prospective members, and guests as they enter and leave the building, welcoming each person as they come into the JCC and acknowledging them as they leave
- Manage building access, including monitoring database activity as members scan in and signing in guests according to JCC policies and protocols
- Answer member and guest questions by maintaining and exhibiting up-to-date knowledge of JCC membership, as well as all programs, services, and events happening at the JCC
- Answer all incoming phone calls in a professional, friendly manner, transfer to the correct department, and offer specifics as they relate to all JCC membership, programs, services, and events as needed
- Routinely make rounds of JCC facilities and facilitate the welcome desk to provide an excellent member experience
- Assist members and guests with making reservations, registering for programs and events, collecting payments as needed, and making updates to their profiles
- Arrange and/or facilitate tours for all new and prospective members
- Contact prospective members in a timely manner using a web lead service.
- Process the enrollment of new members to the facility according to the guidelines set by the Membership Director.
- Assist with the determination of insurance program eligibility and assist with forms, applications, and paperwork for new and potential insurance program members
- Collect payment for all JCC services, classes, and events, and maintain a balanced cash box that is counted at each shift change
- Assist in contacting members regarding delinquent accounts
- Work on special projects (i.e., mailings, phone calls, etc.) as needed and directed by supervisor
- Be familiar with and enact emergency protocols and other policies to ensure the health, safety, and welfare of all members and guests, referring problems to appropriate staff as needed
- Assist in training new team members in Welcome Desk procedures and JCC Policies
- Assist the Membership Director in covering open Welcome Desk shifts as needed
- Communicate and cooperate with colleagues, members, and lay leaders as part of the JCC membership team, including attending staff meetings as needed
- Adhere to all JCC and departmental policies
- Complete all additional duties as assigned by the supervisor
- Free membership at the JCC/Logan Swim Club
- Discounted daycare and summer camp rates at the JCC
- Discounted rates on programming
- And more!
Recommended Jobs
Sales, Imaging Modality Specialist- CT (OH, IN, MI)
JOB DESCRIPTION Job Title Sales, Imaging Modality Specialist- CT (OH, IN, MI) Job Description Imaging Modality Specialist- CT (OH, IN, MI) In this role, the Imaging Modality Speciali…
Sales Representative
Sales Representative – Pre-Qualified Leads | Uncapped Commission | Real Career Growth! Imagine a role where you can combine your love for strategy and performance with a company that’s structured …
Marketing Summer Internship Positions
DESCRIPTION In this role, you will make an impact in the following ways: Helps to develop marketing plans by preparing basic market research and pricing analyses. Presents data to manager for …
Industrial Truck Operator
Purpose of the Role : The ITO is responsible for maintaining and driving forklifts, moving product, equipment, or materials in the warehouse and in and out of trucks. Key Accountabilities : …
Technical Sales Internship (Summer 2026)
Position Summary JOB DESCRIPTION We are seeking a dedicated and proactive individual to join our Technical Sales team as a Technical Sales Intern. This internship offers an excellent opportunit…
Lead Quality Engineer
Job Description Summary This role is designed to support the APQP incorporation within GE West Jefferson. The role includes Advance Product Quality Planning, First Article Inspection, Preparation …
Urologist - Top Salary!
A leading medical group is looking to hire a Urologist to work in the Findlay, OH area! Come make a difference within a growing team of providers that focus to enhance the lives they serve and valu…
Sales, Account Manager - Fetal Monitoring (Great Lakes/Ohio)
JOB DESCRIPTION Job Title Sales, Account Manager - Fetal Monitoring (Great Lakes/Ohio) Job Description Account Manager- Fetal Monitoring Manages and grows FM business within an as…
Parts Inspector
PPS is seeking a detail-oriented Parts Inspector our production facility in Parma! The candidate will be responsible for ensuring that products meet established quality standards and specifications. …
Photographer
Many can take a photo, but few can tell a story. Our mission as a company is to hire talented photographers who are passionate about their work, eager to hone their skills and embrace their creative …