Chief Product & Technology Officer

Client Summary

• Purpose-Driven Focus: A mission-oriented technology startup bringing Agentic Engagement Technology to market.
• Product Offering: An AI-native, multichannel communication platform designed to increase engagement and outcomes.
• Target Customers: Includes healthcare providers, insurance plans, educational institutions, and government agencies.
• Social Impact: Supports individuals across Social Drivers of Health (SDoH) in accessing critical resources.
• Operational Efficiency: Streamlines workflows and reduces friction for employees serving end users.
• Mission: Reimagines access to public and private benefits through a trustworthy, secure, and user-driven platform.
• Technical Vision: Transitioning from LLM-heavy systems to a transparent, rules-based architecture.

Position Responsibilities

• Partner with the CEO to translate vision into a clear product roadmap and prioritized execution plan
• Lead product and engineering teams, establishing architecture, standards, and scalable development practices
• Drive execution by breaking down initiatives, ensuring consistent delivery, and maintaining visibility across progress
• Align cross-functional teams, bridging leadership vision with day-to-day execution and driving clarity on priorities and tradeoffs
• Build and scale product and engineering organizations, improving processes and operating cadence in an early-stage environment
• Ensure development of secure, reliable, and well-architected systems with strong data and workflow principles
• Present progress and strategy to leadership, board members, and key stakeholders
• Evolve the organization into a scalable, repeatable product and engineering function while building and mentoring teams

Experience & Skills

• Deep understanding of modern software architecture, especially data platforms and API-driven systems
• Strong product instincts and a user-centered mindset
• A nuanced understanding and experience with AI systems—their strengths, limitations, and appropriate use cases
• Comfort working directly with founders and executive leadership
• The ability to operate effectively in ambiguity without becoming reactive or chaotic
• Calm, credible leadership that earns trust across both technical and non-technical teams

Compensation

Compensation: $240k-$250k

Benefits

• Remote work environment with monthly Work-Life Wellbeing Reimbursement of $150
• Stock Option Plan
• Unlimited PTO
• Paid company holidays
• Medical, dental, and vision plans
• Life insurance, long-term disability, and short-term disability paid by the company
• 401(k) retirement plan
• Paid subscription to Wellness Coach for personal and professional growth and support includes 2, monthly individual coaching sessions
• Company-sponsored professional training and certifications