Warehouse General Manager
REPORTS TO: Director of Logistics, Director of Operations and/or the President BASIC FUNCTION:
The General Manager ensures that their assigned facility is clean, efficient, productive, and meets or exceeds budgetary guidelines and provides excellent customer services. The General Manager is responsible for the overall performance of the warehouse, including safety, operations, customer service, office operations, and computer systems. The General Manager plans, organizes, staffs, directs, and controls all office and warehouse activities. In addition, the General Manager selects, develops, and motivates all employees and is accountable for achieving company objectives regarding cost, productivity, customer service and profits.
QUALIFICATIONS AND REQUIREMENTS:
- Authorized to work in the United States
- Ability to lift 50 pounds and safely lift, turn, position and transfer product accordingly
- Must have strong communication skills, both oral and written
- Must have a satisfactory background check
- Must comply with OSHA, FDA, Department of Agriculture and SDS Standards where applicable
- Must have the flexibility to work any shift required by customer and business needs
- Ability to be on-call as needed
- 2-3 years customer service experience, required
- 5-7 years warehouse experience, preferred
- 2-3 years supervisory experience, preferred
- Must possess the appropriate computer experience (i.e. Microsoft Office)
- Ability to multitask and work in an organized manner
- Ensures all operating procedures are efficient, timely, productive, accurate, documented and communicated to all associates
- Evaluates space utilization for cost effectiveness
- Supervises the relocating of product as requires and ensures proper documentation of changes is submitted
- Operates in compliance with federal, state, and local statutes
- Directs associates to achieve prescribed company objectives
- Develops and maintains a productive team by creating programs for recruiting, training, and professional development
- Uses sound communication and motivational techniques, creates programs to supervise, counsel, and coach staff
- Conducts annual performance reviews in conjunction with recommendations for wage increases, promotions, or corrective action
- Ensures adequate staffing in conjunction with budgetary guidelines
- Ensures all required safety and informational training is completed and documented
- Assists in the development of an annual operating budget
- Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters
- Processes all accounts payables for the facility in an accurate and timely manner
- Ensures that customer service standards are met with regards to shipping, receiving, and inventory control
- Each customers’ procedures and requirements should be documented and communicated to all necessary associates
- Maintains appropriate contact with all accounts and responds to requests when required
- Continually maintain a professional and courteous relationship with customers to ensure that all personnel do the same
- Adhere to company standards and policies related to customer service
- Reviews material handling equipment for suitability for operations
- Makes recommendations for equipment and facility replacement, repairs, etc.
- Develops and implements suitable programs for maintaining NCL standards for sanitation, equipment, and building maintenance, security and safety
- Ensures fire protection procedures are in place and that all personnel have been trained
- Ensure all systems and equipment are tested and serviced on a regular basis
- Make a daily plan for allocating equipment to jobs
- Ensure that equipment is utilized in the most efficient manner
- Coordinate with management to ensure equipment is properly maintained
- Directly supervises all inbound and outbound shipments to ensure they are handled in accordance with company procedures
- Ensure that all work for the day is completed properly
- Ensures all reports, forms, and documentation is prepared in a timely manner and maintained in accordance with company procedures
- Supervises the checking of outgoing and incoming freight for proper inventory controls
- Ensures proper stock rotation and assists in conducting physical inventories
- Monitors housekeeping, security, and sanitation daily
- Reviews and monitors procedures to ensure that damage to product, equipment, and the facility is avoided
- Ensures that all safety procedures and policies related to handling and storage of materials and operation of equipment are follows
- Responds to security and fire alarms as directed
- Familiar with and enforces company policies and procedures
- Other duties as assigned
Recommended Jobs
Field Service Engineer, Image Guided Therapy (Travel: Cleveland, OH)
JOB DESCRIPTION Job Title Field Service Engineer, Image Guided Therapy (Travel: Cleveland, OH) Job Description Allow your passion for improving lives to shine in this role where you’ll…
Director of Talent Development, Culture and Inclusion
At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 p…
Licensed Clinical Social Worker
Licensed Clinical Social Worker - Sandusky, OH (#3253) Location: Sandusky, OH Employment Type: Full-time Salary : $55,000 - $75,000 annually About Greenlife Healthcare Staffing Gree…
AUTOMOTIVE SALES
Calling on All Customer Service & Technology Pros Make the Move to Automotive Sales Today — $100K+ Earning Potential! Join One of the Fastest-Growing Chevrolet Dealers in the State — Joseph Ch…
Program Security Representative (PSR) I
Responsibilities for this Position Location: USA OH Dayton Full Part/Time: Full time Job Req: RQ213125 Type of Requisition: Regular Clearance Level Must Currently Possess: Top …
Customer Service Representative
Customer Service Representative (Part-Time) Job Location: Blades of Grass Landscaping – Lagrange, Ohio Blades of Grass Landscaping is seeking a professional, organized, and customer-focused Custom…
Audiologist - AuD - Lorain, OH
Full Time or Part Time Audiologist Position in Lorain, OH. We are looking for an upbeat, ambitious, patient-oriented Audiologist to join our expanding team in Lorain, Ohio! We are a Privately ow…
Cincy Weekend Owner Operator - Delivery Overnight
Priority Dispatch Inc., celebrating our 52nd year in business, is looking for Delivery Drivers to work as Independent Contractors to pick up and deliver mail totes/tubs starting in Cincinnati. Our 24…
Heat Transfer & Fluid Flow Engineer - Fiber Manufacturing
The Heat Transfer & Fluid Flow Engineer – Fiber Manufacturing leads development of new technologies from a fundamental science approach that delivers greater manufacturing productivity and product q…
Hospice Social Worker - MSW
It's fun to work in a company where people truly BELIEVE in what they're doing! Shift: PRN Our intention is to have employees who are passionate about making their personal mission statemen…