Customer Support Representative

Cincy Grind Corporate

Cincinnati, OH

About Us Cincy Grind Corporate is a dynamic marketing and brand development firm based in Cincinnati. We specialize in customer acquisition, live brand promotions, and client relationship management. Our team is committed to delivering exceptional service experiences while helping our clients grow their market presence. Position Overview We are seeking a motivated and customer-focused Customer Support Representative to join our Cincinnati team. This role is responsible for providing outstanding service to customers, addressing inquiries, resolving concerns, and supporting marketing and promotional campaigns. Key Responsibilities * Respond to customer inquiries in a professional and timely manner * Provide detailed information about products, services, and promotions * Assist with order processing and account updates * Resolve customer concerns while maintaining a positive experience * Document customer interactions accurately in internal systems * Collaborate with marketing and sales teams to ensure smooth campaign execution Minimum requirements: Qualifications * High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) * Previous customer service experience is a plus but not required * Strong communication and interpersonal skills * Ability to multitask and work in a fast-paced environment * Positive attitude and strong problem-solving abilities * Team-oriented mindset What We Offer * Paid training and ongoing professional development * Career growth opportunities within the company * Supportive team environment * Performance-based incentives

REQUISITOS

Posted 2026-02-13

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