Quality and Warranty Intern
Job Purpose
The Quality and Warranty Intern will play a key role within Dana’s Quality and Warranty Department, contributing to various projects throughout the duration of the internship. This internship is designed to provide a strong understanding of the Quality and Warranty function and also serves as a pipeline for future full-time opportunities. Throughout the internship, the Intern will engage with team members across the globe, building collaborative relationships with internal departments, and cross-functional product groups.
This position may be based in either Maumee, Ohio or Lafayette, Indiana.
Opportunities are available for either full-time or part-time internships.
Potential Tasks and Responsibilities
- Ensuring customer satisfaction and operational efficiency by accurately processing and validating warranty claims
- Supporting the review of part failure analysis
- Managing requests for service parts lists and technical manuals
- Streamlining collaboration by organizing and distributing key data across teams, ensuring transparency and alignment
- Other ad hoc projects to support both corporate and plant-level quality initiatives
Position Requirements:
- Strong attention to detail and ability to work with a high degree of accuracy
- Ability to learn and build computer proficiency using Microsoft Excel, PowerPoint, and Word
- Proven problem-solving skills and the ability to handle multiple projects and deadlines
- Strong interpersonal skills to work with people at all levels within and outside Dana in a professional manner, and the ability to work in a global team environment
- Excellent written and verbal communication and organizational skills
- Ability to work in a fast-paced environment
Required Education:
• Pursuing a bachelor's degree in technical field
• Minimum 3.0 GPA
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