Donation Processing Specialist 2.0
Overview:
Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. You'll assist donors over the phone, provide program information, and help drive impactful campaigns — all from the comfort of your home.
Responsibilities:
Manage inbound and outbound donor calls with professionalism and care
Accurately log call details and donor information
Clearly explain program details when needed
Deliver high-quality, friendly service
Consistently meet call center performance goals
Requirements
Basic Requirements:
High school diploma or GED
6 months remote OR 1 year on-site customer service experience
Strong verbal communication skills
Proficiency with Microsoft Office
Quiet, distraction-free home workspace
Ability to work a flexible schedule
Technology Requirements:
Windows 11 operating system only
Minimum 16 GB RAM computer preferred
Dual monitors (optional at time of application)
USB noise-canceling headset (optional at time of application)
Hardwired internet connection (optional at time of application)
Benefits
$13–$15/hour starting pay (average)
100% remote work
Set your own hours
Growth and advancement opportunities
Help support life-changing nonprofit missions
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