Administrative Support-Corporate Benefits

Kroger
Cincinnati, OH
Assist with overall benefit plan administration for assigned benefit plans applicable to active associates and retirees. Collaborate with the benefit plan managers and team members in working with several vendor account teams to ensure plan compliance. Provide assistance to Human Resources teams and associates throughout the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- General knowledge of employee benefit plans
- Proficient in Microsoft Office
- Ability to handle sensitive information while maintaining a high degree of confidentiality
- Ability to prioritize daily tasks to meet long-term targets/objectives
- Strong independent decision-making skills and ability to be self-directed in planning work; strong organizational skills
- Excellent attention to detail
- Excellent analytical, problem-solving, follow-up and follow-through skills
- Excellent communication skills and diplomacy when dealing with people
- Ability to interact with/influence all levels of the organization

Desired
- Bachelor's Degree
- 2+ years benefits administration experience- Partner with the benefit plan managers and other applicable team members of assigned benefit plans on implementing/delivering benefits to associates and retirees
- Maintain/update plan rules, processes and documentation throughout the year; serve as a liaison between the company and vendors
- Serve as an information resource and provide assistance to all divisions regarding assigned benefit plans, including policy and benefit plan interpretation
- Assist with ensuring assigned benefit plans are compliant with all federal and state laws
- Support summary plan description (SPD) development and project plans for assigned benefit plans; manage timelines and project tasks to complete SPDs on schedule
- Investigate/respond to escalated associate/division inquiries related to assigned benefit plans
- Partner with benefit plan managers and team members in the overall implementation of projects
- Support the applicable enrollment process and project plan for assigned benefit plans, including the development/maintenance of plan specifications, plan rules, processes and other documentation
- Assist divisions with assigned benefit plan enrollment planning, meetings and processes
- Provide ongoing support/maintenance of Taft-Hartley groups for assigned benefit plans
- Understand, coordinate and initiate applicable annual compliance mailings for assigned benefit plans
- Serve as the liaison between the business and technology group for all information technology (IT) needs related to assigned benefit plans
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Posted 2025-08-27

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