Solutions Consultant

Fathom, an IQVIA business , has an immediate opening for a Solutions Consultant in the Cleveland area.

As a Solutions Consultant on our sales team , you will focus on securing new business including prospecting for hospital/healthcare clients , understanding prospect needs, crafting the pitch experience, scoping and contracting, project-managing deal progression, and aligning the internal pursuit team.

Our Solutions Consultants are expected to:

• Earn trust with prospective clients by personifying the brand in a compelling and consistent way throughout the sales experience including virtual meetings, in-person pitches, and marketing events both virtual and in-person.
• Lead with a consultative, relational approach:
  • Establish, grow, and maintain C-level relationships across multiple organizations.
  • Quickly uncover and understand a customer's business structure, challenges, and opportunities, while demonstrating strong business acumen.
• Partner with our digital strategy organization on strategic recommendations that solve prospective client needs in terms of strategy, channels, platforms, approach, and budget.
• Responsible for selling professional services and digital marketing services to hospital/healthcare clients. Translating complex digital and technology solutions for executive-level and non-technical stakeholders.
• Meet or exceed personal targets regarding pipeline growth, deal age, and new business revenue.
• Understand Fathom, an IQVIA business's value proposition and the great client work we do across digital channels, including SEO, paid media and social media, marketing automation, content, creative, and analytics/marketing intelligence.
• Drive the progression of opportunities through the pipeline:
  • Proactively uncover new opportunities to build your book of business, while also nurturing contacts from marketing and partner-driven efforts.
  • Manage the operational functions of the sales process, including qualification, discovery, strategic recommendations, and the design and coordination of approvals internally and externally for all Statements of Work and Request for Proposal processes.
  • Increase deal velocity by deploying intentional strategies to overcome objections, navigate the dynamics of buying committees, and position the value of our professional services.

• Report on all sales related activities in CRM system

Qualifications and Requirements:

• To be eligible for this position, you must reside in the same country where the job is located.
• 5+ years as a proven sales producer in complex, high-consideration environments, selling professional services.
• Natural networker: intentional strategies to build and maintain personal network and external relationships.
• Persistent: a strong desire for achievement, paired with self-driven initiative and follow-through, the ability to drive outcomes, and an appetite for learning.
• Excellence in execution: have a bias for action, a commitment to execution, and attention to detail.
• Collaborative approach: team player with orientation towards contribution, collaboration, and continuous improvement, and the ability to develop and nurture internal relationships with stakeholders.
• Organization: well-organized to manage multiple deals simultaneously, and flexible to address conflicting priorities that arise.
• Strong computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Outlook, and MS Teams).
• Excellence in communication: advanced written and verbal abilities paired with strong presentation skills.

Preferred Qualifications:

• Bachelor's degree preferred.
• Experience selling digital marketing services.
• Familiarity with digital marketing channels (e.g. SEO, PPC, Social Media), marketing technology platforms (e.g. Marketo, Pardot, Marketing Cloud, HubSpot), and the capabilities of each.
• Hospital/Healthcare Industry experience.
• Experience attending sales events and trade shows
• Work Environment: Hybrid - work from home and OH office, with some light to frequent travel.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $53,700.00 - $134,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.