General Manager

Job Description

Job Description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a General Manager!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Northeast, OH

Summary:

The General Manager is responsible for the overall health of the branch operating unit to encompass Northeast Ohio and surrounding areas. The General Manager should create a positive work environment, encouraging a culture of customer service and employee morale. Through solid leadership of people and delivery of excellent customer service the General Manager is accountable for delivering on the financial objectives of the organization.

What You'll Do:

• Manage sales, operations and administrative units.
• Service existing customer base.
• Grow customer base year over year.
• Collaborate with Senior Management in establishing operational and financial goals for the branch.
• Manage and direct branch management team in day-to-day business operations.
• Develop, monitor, and manage the annual budgets for profitable operation of the branch.
• Direct and coordinate branch financial and budget activities to fund operations and maximize efficiencies.
• Manage accounts receivable/revenue collection and account attrition to acceptable levels.
• Participate in the development of new project proposals.
• Ensure that all company policies and procedures are followed, and new policies implemented as required.

Own all aspects of talent management and ensure all direct reports who are managers do the same.

• Hire and promote the talent needed to meet or exceed plan.
• Develop team members, including close engagement with and participation in, technician training.
• Create and maintain a healthy work environment where employee engagement is high, including reinforcing Vector’s strong culture relative to our purpose, mission, and values.
• Retain high performing talent through engagement, development, and career opportunities.
• Engage in strong performance management, i.e., establish goals, hold meaningful career conversations, conduct on-going / meaningful performance discussions, and hold meaningful year-end assessment conversations.
• Recognize team members for their contributions and achievements.
• Hold all team members accountable for their work and make difficult decisions when team members aren’t meeting performance expectations.

What You'll Need:

• High School or Bachelor's degree
• Minimum 5-Years of successful leadership.
• Experience overseeing business operations, as well as human resources, finance, and communications.
• Leadership
• Ability to delegate, collaborate, and motivate across a range of departments.
• Ability to effectively and efficiently solve problems and challenges.
• Maintain a customer-centric focus.
• Goal Completion
• Valid Driver's License, with acceptable driving history

What You’ll Get:

We offer a “Total Rewards”package including:

• Company Provided Cell Phone
• Monthly Vehicle Allowance
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

Win as a team.

• Do the right thing.
• Make a difference every day!
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.