Key Account Manager AC Charging US
- Develop and nurture trusted, long-term relationships with key accounts, ensuring high retention and continuous growth.
- Serve as the main liaison between customers and internal teams, ensuring alignment and customer satisfaction.
- Understand customer business models, operational challenges, and strategic objectives to effectively position Wallbox solutions.
- Lead account planning activities, including forecasting, pipeline management, and quarterly business reviews (QBRs).
- Identify new opportunities for upselling and cross-selling across the account portfolio.
- Drive strategic deal cycles, including proposal development, pricing, contract negotiation, and closing.
- Collaborate with legal and finance to ensure smooth contract execution.
- Work closely with Product, Operations, Customer Success, and Technical Support teams to enable flawless solution delivery and implementation.
- Ensure customer needs are communicated internally and that Wallbox delivers on expectations.
- Monitor account health, address escalations, and proactively mitigate risks.
- Maintain accurate and updated CRM data, reporting regularly on account status, revenue performance, and pipeline.
- Revenue growth and retention within assigned accounts.
- Customer satisfaction, including improvements in Net Promoter Score (NPS).
- Conversion of strategic opportunities and increased pipeline velocity.
- Consistency and engagement in QBRs and account planning activities.
- Experience in key account management or strategic sales roles (EV, energy, SaaS, or tech preferred).
- Strong negotiation, communication, and relationship-building skills.
- Ability to work cross-functionally and manage complex stakeholders.
- Strategic, analytical mindset with a focus on results and customer value.
- 5–8 years of experience in B2B key account management or new business sales, ideally in technical or renewable energy industries.
- Proven track record growing strategic accounts and closing large deals.
- Strong solution-selling and consultative sales skills.
- Excellent negotiation and stakeholder management.
- Comfortable working with long sales cycles and multi-site projects.
- Strong CRM discipline (Salesforce preferred) and structured approach to account planning.
- Flexible working hours
- Health, dental, vision, life insurance and other ancillary benefits first of the month after 30 days of service
- Stock purchase plan
- Unlimited access to LinkedIn for all your learning and development needs
- Car discounts & special advantages if you choose an EV
- At Wallbox, we are dedicated to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We aim to cultivate a more equitable workplace.
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