Clinical nurse manager emergency services - emergency department

In an environment of continuous quality improvement, the Clinical Nurse Manager, Emergency Services is responsible for managing and supervising activities in an assigned nursing area. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.

Job Functions:

• Maintains appropriate staffing levels for the unit and is available when staffing levels are critical.
• Coordinates orientation or new employees and education of all staff.
• Holds staff accountable for their behaviors through coaching and stepped discipline.
• Completes annual evaluations of employees in a timely fashion.
• Will promote and be accountable for professional nursing practice on their unit.
• Will work closely and collaboratively with various nursing and non-nursing departments to meet organizational goals.
• Must be a transformational leader who exhibits professionalism, confidence, and inspires and motivates others to a higher level of professionalism.
• Works collaboratively with nursing quality to achieve high levels of nursing practice.
• Participate in practice and quality councils to achieve sustained improvements.
• Role models participation in shared governance and mentoring emerging leaders, networking across the system and ensuring the involvement of frontline staff.
• Utilizes evidence based practice (EBP) when available and establishes standards for its use in all policies, procedures, guidelines and education.
• Able to organize and manage complex projects, uses lean process to facilitate project management.
• Demonstrates financial stewardship and innovation.
• Participates in departmental goal development and goals setting that aligns with strategic nursing and organizational goals, working collaboratively with other departments partnering to ensure mutual success.
• Demonstrates leadership all aspects of professional nursing practice, improving systems and managing resources.
• Utilizes appropriate interpersonal communication which facilitates productive relationships with other team members.
• Promotes a positive patient experience.
• Seeks help from appropriate resources as needed.
• Maintains current knowledge of and practices within the scope of hospital policies.
• Clarifies any unclear communication between members of the healthcare team.
• Uses proper channels of authority in communicating information.
• Assumes responsibility for own behavior.
• Has the authority and responsibility to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, discipline, direct, or recommend such actions by using independent judgment.
• Completes and conducts employee performance evaluations based on direct observation of their employee’s job performance.
• Granted authority to perform the managerial duties and are held accountable for performing such duties.
• Completes daily nurse leader rounds.
• Maintains compliance in RQI.
• Assumes all other duties and responsibilities as necessary.

Minimum Education/Experience Required:

• Current licensure in the State of Ohio or if working in WV will need a WV license as a Registered Nurse and 3 – 5 years of leadership experience preferred.
• Bachelor’s Degree in Nursing (BSN), Business, or healthcare related field required or must obtain within 3 years of hire.
• BLS, TNCC, ACLS, and PALS required. ASLS certification preferred upon hire.
• Stroke Education is required during orientation, and may include, but not limited to, access to stroke policies, completion of on-line stroke module education, NIHSS, ASLS & T-PA administration.

Special Knowledge, Skills, Training:

• Verbal and written communication skills.
• The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her unit.

Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended.

Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at

Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.

Memorial Health System is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at [email protected].

• Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.