Product specialist
Position Summary
JOB DESCRIPTION The Product Specialist is responsible for supporting product management leadership in the Americas region (USA, Canada, and the LATAM) to drive growth and profitability of Vertiv’s Power Management solutions. The Product Specialist’s key activities would include launching new products and services, managing the existing portfolio of products and services, and executing end-of-life for production and service. This role also requires regular collaboration and alignment with Americas Sales and Services, Americas Sales Operations, Americas Finance, and the Global Business Unit regarding orders, sales, pipeline, and other key financial metrics related to the product Line. The position will be based onsite at our Delaware, OH location. Responsibilities- Support product launches, product life cycle management, pipeline, orders, sales, and demand planning.
- Identify and translate market trends, customer needs, and competitive landscape to help define roadmap
- Analyze and drive activities to improve margin and profitability of the product line
- Partner directly with the Business Unit, Americas Finance, Sales, and Sales Ops to support pricing initiatives
- Ensure all the customer-facing offering documentation and marketing collaterals/tools are available and accurate
- Identify and pursue continuous improvement projects that deliver improved efficiency and/or quality
- Collect voice of customers and work with the Global Business Unit to refine roadmap for the Americas region
- Develop metrics and track post-launch sales performance of new offerings including sales, orders, pipeline, and quotation
- Support Strategic Planning efforts for the Americas Region, partnering with the various functional and strategy teams.
- Bachelor’s degree in engineering, business, or a related field
- 3 or more years in product management, product marketing/sales, technical sales, or related experience
- Experience with UPS or Datacenter or Telecom solutions and customers preferred
- Experience with engaging Sales and Channel partners preferred
- Strong customer and business acumen and ability to identify new market trends for follow up actions
- Organizational skills with an ability to combine long-term and short-term goals by setting priorities
- Ability to quickly develop cross-functional relationships to achieve business objectives
- Technical expertise to translate stakeholder needs/pain points to solutions
- Language skills: fluent in English, written and verbal required
- Proficiency with Microsoft Office suite, Smartsheet and other business applications
- None
- Up to 10% as needed
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Promote Transparent & Open Communication
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