Utility Assistance Specialist

Join our dedicated team at Miami Valley Community Action Partnership as a Utility Assistance Specialist in Dayton, OH, and play a vital role in uplifting our community. This onsite position offers an exciting opportunity to directly impact lives by providing essential support to families in need of utility assistance. With a competitive pay rate of $19.00 per hour, you'll be rewarded for your commitment to service and integrity. Experience the satisfaction of working in a customer-focused and professional environment where your efforts contribute to a brighter future for those you assist.

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Don't miss this chance to make a meaningful difference while building your career in social services. Apply today!

Day to day as a Utility Assistance Specialist

As a Utility Assistance Specialist at Miami Valley Community Action Partnership, you will engage in a variety of impactful tasks that support community members in need. Each day, you can expect to conduct assessments of client needs, process applications for utility assistance, and provide guidance on available resources. You will communicate with utility providers and local agencies, ensuring that clients receive timely support. Additionally, you’ll maintain accurate records and documentation while adhering to protocols that prioritize safety and integrity. Collaboration with team members and participation in training sessions will also be part of your routine.

Your expected schedule will be Monday through Friday, 8:00 AM to 4:30 PM, allowing you to have a consistent work-life balance while fulfilling your mission to serve the community.

What we're looking for in a Utility Assistance Specialist

To thrive as a Utility Assistance Specialist at Miami Valley Community Action Partnership, several key skills are essential. Strong interpersonal and communication skills will enable you to connect effectively with clients from diverse backgrounds, ensuring they feel heard and understood. Active listening is crucial, as it allows you to accurately assess their needs and provide appropriate support. Additionally, you should possess excellent organizational skills to manage multiple cases efficiently and maintain accurate documentation. Problem-solving abilities will be vital as you navigate challenges faced by clients and help them find suitable solutions.

A commitment to empathy and compassion will enhance your interactions, fostering trust and rapport. Finally, adaptability will serve you well in a dynamic nonprofit environment, allowing you to respond to the evolving needs of the community effectively.

Will you join our team?

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!