Technical Service Engineer - Remote

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Technical Service & Development Specialist

DuPont Water Solutions has an exciting and challenging opportunity for a Technical Service and Development Specialist. Flexibility exists for this role to be remote or tied to locations such as Midland, MI or Edina, MN, or Wilmington, DE.

DuPont Water Solutions, a division of DuPont de Nemours, Inc., develops innovative products and solutions that address societal megatrends, including Energy, Transportation and Infrastructure, and Health and Nutrition. We are a global leader in the major markets we serve, including electronics, power generation, Residential water purification, and food and beverage, to name a few.

This position is based within the DuPont Water Solutions (DWS) business and will report to the North American Technical Service & Development Manager. The selected candidate will be responsible for providing technical support for Reverse Osmosis/Nano Filtration and Ultrafiltration products that are used in nutrition, residential/municipal, and industrial water markets in North America.

Primary Responsibilities Include

• Deliver unequaled technical support (process design, projections, start up, trouble-shooting) to customers across products and applications
• Partner with the commercial team to support delivery of the business plan, by developing customer intimacy and generating/presenting relevant, credible, high quality technical information for targeted customers.
• Engage with customers, building productive and collaborative trust-based relationships with the assigned accounts and professional organizations
• Deliver organic growth & support the Market/Application initiatives and strategies
• Provide application and product training seminars to customers and end-users
• Identify new opportunities/product gaps and represent customer needs to Research and Application Development to offer new solutions
• Work closely with all business functions to resolve quality issues and provide product improvements
• Help support concept/pilot work for new opportunities in specific applications in conjunction with the Application Development group
• Support industry trade shows and events as the technology expert. Participation includes presenting technical papers and presentations at conferences and in industry journals.
• Travel for this position will be approximately 25-35%

Qualifications

• Bachelor's degree in Engineering or Applied Sciences, and other scientific degrees such as Chemistry
• Demonstrate leadership and credibility
• Demonstrate creativity
• Exhibit strong relationship building and communication skills
• Easily adapts to changing needs.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

If you have questions about this posting, please contact [email protected]