Managing Partner, Operations

Job Description

Job Description

NorthStar Memorial Group is seeking an exceptional Managing Partner of Operations to lead Sunset Memorial Funeral Home, Crematory and Cemetery in North Olmstead, OH. This role is designed for a true leader with strong operational and business acumen, a passion for developing people, and the ability to drive results with integrity and purpose.

At NorthStar, our collaborative Managing Partner structure empowers leaders to think and act like owners. You’ll have the opportunity to make a lasting impact on families, on your team, and on the community while championing the entrepreneurial spirit that defines our organization.

As Managing Partner, you are fully accountable for the success of funeral home and cemetery operations. You will set a clear vision, establish fair and achievable goals, and create an environment where every team member understands how their contribution drives growth and long-term success. Dedication is valued here, potential is recognized, and ethical leadership is celebrated. What You’ll Do

• Lead overall funeral home and cemetery operations, ensuring excellence, compliance, and a first-class family experience
• Drive growth and profitability, achieving case volume and revenue targets through disciplined execution and leadership
• Recruit, coach, develop, and inspire employees by modeling NorthStar’s core values, mission, and standards
• Build a culture of accountability, collaboration, and continuous improvement
• Represent Greenwood in the community through event planning and engagement, including holiday observances, state memorial days, and outreach to churches, hospitals, nursing homes, and community centers
• Strengthen community relationships and enhance the location’s reputation as a trusted service provider

What You Bring

• 5+ years of experience of business or military leadership with a demonstrated understanding of both sales and operational management. Prior funeral or cemetery experience preferred but not required.
• Strong business acumen, problem-solving ability, and analytical decision-making skills
• Proven people leadership experience, including coaching, developing, and leading teams
• Comfort operating as a hands-on leader who can balance strategy with execution
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)

Why NorthStar

At NorthStar Memorial Group, we believe great leaders build great teams and meaningful experiences follow. This role offers the autonomy to lead, the support of a collaborative organization, and the opportunity to grow personally and professionally while serving families at life’s most important moments.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.