Shift Leader

Join our dynamic team as a Shift Leader at our Columbus - Bethel Rd. location, where customer service and teamwork are at the heart of everything we do. We are a vibrant company that values energetic and upbeat individuals who thrive in a fun, team-oriented environment. As a Shift Leader, you will play a crucial role in managing store operations, including buying and selling gently used clothing and accessories, loss prevention, merchandising, and team supervision. We pride ourselves on offering a supportive work environment with opportunities for growth and professional development.

Responsibilities

• Assist the Store Manager in all aspects of daily store operations and assume responsibility in their absence.
• Recruit, select, and retain qualified employees to ensure the store is properly staffed.
• Motivate and direct store teams to maximize productivity and profitability, communicating daily and weekly store goals.
• Promote the highest level of customer service through coaching, training, and role modeling.
• Maintain merchandise and visual presentation standards daily.
• Uphold all operational policies and procedures.
• Buy gently used clothing and accessories to meet company standards.

Qualifications

• 1 year of management experience in retail, restaurant, or other fast-paced environments.
• Sales driven, goal-oriented, and impeccably honest.
• Able to adjust priorities and manage time wisely in a fast-paced environment.
• Strong skills in customer service, communication, organization, and follow-through.

Benefits

• Competitive salary and bonus
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and closed on all major holidays
• Paid time off (PTO)
• STD, long-term disability company paid
• 401k with company match
• Flexible schedules
• Employee Referral Program
• Employee Anniversary Program
• Opportunities for growth and professional development. We love to promote from within.