MRI FRONT DESK FLOAT

Job Description

Job Description

Position Summary:

Responsible for all check in and check out functions of medical imaging department, answering phones, scheduling and pre-certifications.

May work at Anderson, Erlanger, Montgomery, Summit, West Chester and Western Hills. Some evening shifts.

Position Responsibilities/Standards:

General

• Attend department, clinic or company meetings as required
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Consistently demonstrate attention to detail in documentation, recording and patient information.
• Demonstrate knowledge and understanding of all company policies and procedures.
• Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor

Specific Duties

• Answers phones in three rings
• Schedules MRI and follow up MRI appointments with ordering physician
• Obtain referring and/or ordering physician information, which is to include Rx.
• Interview patient obtaining data required for complete registration.
• Complete all fields in information system required for scheduling.
• Create patient charts
• Bring patients back and prepare patients for exams, including appropriate attire
• Pre-certify MRI scans.
• Verify insurance coverage & notify patients of amounts due.
• Communicate with MD’s, radiologists, and technologists.
• Fax requested information and final reports to various sources-ordering physician, billing department.
• Coding and charge entry of daily services.
• Reconcile encounter totals with daily procedure amount.
• Run daily procedure report, monthly reports
• Review data for correctness
• High level of detail and Multi-tasking required
• Review MRI reports and file into chart
• Resolve and respond to billing inquiries.
• Deposits.
• Filing.
• Stock front office supplies/order supplies
• Saturday rotation required.
• Must travel to other locations as needed

Education/Experience Required:

• Must be High School graduate or GED equivalent.

Physical Requirements :

Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.