Assistant Housekeeping Operations Manager
- Responsible for assisting in the oversight of the entire housekeeping department, including public areas, night cleaning, and guest room cleanliness
- Solid understanding of housekeeping and laundry services
- Supporting housekeeping team members with training, development, and coaching
- Promoting an atmosphere that ensures strong guest satisfaction and team member engagement
- Strong attention to detail and the ability to effectively work with guests, other departments, and team members
- Maintaining excellent communication and coordination with all hotel departments
- This position reports directly to the Housekeeping Operations Manager
- A true desire to satisfy the needs of others in a fast-paced environment
- Prior hotel or housekeeping experience is required
- Previous supervisor or management experience, preferably in a hotel setting or equivalent
- Strong verbal and written communication skills
- Unafraid of guest service related tasks, projects and responsibilities
- Must possess excellent organizational, interpersonal and administrative skills
- A fun and energized person with a creative mindset
- Committed to delivering a high level of customer service
- Must be proficient in general computer knowledge
- Essential to have excellent organizational and time management skills
- Must be available to work first and second shift, including weekends and holidays
- Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing
- An entry to the Hyatt Family, a place where we care for people so they can be their best
- 12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets
- Affordable Medical, Dental and Vision Coverage after 30 days of employment
- Vacation + PTO days
- Discounted flight program
- Uniform provided and laundry is taken care of in house
- Free COTA Bus Pass
- Free meals, Family Events, and Recognition Celebrations
- Discounted monthly parking passes for Downtown parking
- Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE
- To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge, as well as hotel gym access
- Social & Community Activities; Team building outings, Sports/wellbeing activities
- Health, Dental, Vision Insurance eligibility after 30 days of employment
- With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
- Regular Check-In Conversations with Managers to discuss personal career goals
- A wide range of on-property and online training opportunities though-out the year.
- Education assistance of up to $1,000 per year toward personal growth and development
Your MINDSET:
- A team player with a good portion of personality
- Someone who can walk in the shoes of others and show compassion
- Takes pride in honoring your commitments and taking ownership
- Works collaboratively and shows others appreciation
- Encourages diverse viewpoints and supports others to thrive
- A curious mind with an ability to generate ideas, experiment, and continuously learn
- Uses fun as fuel and understands the power of caring for yourself and those around you
- An authentic support to our team members and representative of Hyatt to guests, team members, and our community.
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