Medical Assistant

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

As a medical assistant you will be responsible for providing administrative and/or clinical support to the practice's providers to ensure: (i) quality patient care and (ii) the efficient operation of patient appointments and the provider's schedule. The position will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The position must always show care, concern, and compassion of each and every patient. And, the position must perform all duties and responsibilities with professionalism, accuracy, consistency, attention to detail, and in a timely manner.

Minimum Qualifications:

• High school diploma or equivalent.
• Possession of associate degree in medical assisting or medical associate certification from an accredited medical assistant program.
• Six months to one year of experience in customer service that also includes experience working with electronic medical/health records.
• Prior experience working as a phlebotomist and in an OB/Gyn medical office, preferred.

Duties and Responsibilities:

• Greets and interviews patients and documents basic medical history; assists providers during medical examinations with patient care needs and patient documentation
• Organizes and schedules appointments
• Updates and files medical records and insurance reports
• Arranges laboratory services
• Checks with patients and types up patients charts
• Produces and distributes correspondence memos, letters, faxes, and forms
• Prepares and cleans treatment rooms and medical instruments

Knowledge, Skills, and Abilities

• Proven working experience as a medical assistant
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and customer-service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Degree in medical assisting or completion of a certified medical assisting program
• Attention to detail
• Regular, reliable, and predictable attendance

Practice’s Mission:

The Practice’s mission is to be an advocate and the leader, in the region we serve, at providing the highest quality, comprehensive health care for women.

Practice’s Core Values:

In furtherance of our mission, we have the following core values:

1. Leader in Women’s Health Care in Central Ohio - We will strive to be the regional leader in providing excellence in women’s health care, including the most up-to-date surgical and obstetrical procedures, and to provide patient-centered and value-driven services in a collegial, professional, and compassionate manner.

2. Health and Well-Being - We will focus our care on the needs of our patients and partner with them in pursuit of better health and take a leadership role in improving the health and well-being of our patients and the women in our community.

3. Commitment to Patients – We value our patients. Patients are our customers and the purpose of our work. They are human beings with feelings and emotions like our own. They deserve our respect and attentive treatment at all times. Remember to be kind, sympathetic, and understanding with all patients, no matter how trying the circumstances may be.

4. Commitment to Teaching - We will advance and share medical knowledge through a commitment to teaching for the benefit of our highly valued physician colleagues, associated ancillary professionals, and our team for the benefit of our patients and our community.

5. Professional Responsibility, Ethics, and Integrity - We will be completely committed to conducting ourselves in an environment where regulatory and compliance policies are fully adhered to in accordance with applicable requirements, and we will promote and protect the highest standards for professional responsibility, ethics, and integrity of our practice.

6. Respectful Work Environment - We will at all times conduct ourselves in a collegial, professional, and compassionate manner and we will promote a respectful work environment. A respectful work environment is where every individual is treated with dignity and respect. To accomplish a respectful work environment means not only refraining from misconduct, but making an affirmative effort to acknowledge, include, and honor others in the workplace.