Loan Processor
- Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
- Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
- Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
- Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
- Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department
- Excellent customer service, and strong oral and written communication skills
- Strong organization skills, attention to detail, and ability to multi-task
- At least 2 years of experience processing loans, preferred
- Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
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