Patient Financial Services Representative
- We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance
- 210 Hours of PTO
- Tuition Reimbursement Program
- Employee Perks Program
- Career Development Opportunities
- Starting Salary is between $18.00 - $24.00 per hour (DOQ)
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources. Job Description:
- Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.
- Analyzes Accounts Receivable to ensure timely payment is received for claims billed. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
- Follows and reports status of delinquent patient accounts to the Director of Patient Accounts and Chief Financial Officer
- Works on various revenue collection projects/duties as assigned
- High school diploma required, some college accounting courses or other field related continuing education
- Knowledge of electronic billing systems preferably Quadex is required.
- At least 3 years' experience in a Healthcare Accounts Receivable setting is essential
- Excellent customer service, interpersonal and communication skills required
- Knowledge of medical billing/collection practices
- Knowledge of business office procedures
- Knowledge of basic medical coding and third-party operating procedures and practices
- Ability to establish and maintain effective working relationships with patients, employees and the public
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