Customer Service Assistant

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at our Strasburg location.

Position(s):

Customer Service Assistant - Strasburg

Status:

15 hours per week (Part-Time)

Pay Rate:

$14.50/hour plus paid holiday, vacation, and sick time.

Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, life, shelve, transfer and / or transport materials up to 50lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.

Job Responsibilities:

Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:

• Provides quality circulation, reference, and reader's advisory service to customers
• May plan, prepare, present, and/or assist with library programs
• Provides new customers with information about the Library; promotes Library information, services, and programs
• Provides Mobile Services Support
• May prepare and coordinate customer collections
• Interprets customers' needs and refers them appropriately
• Assists with maintaining a clean and welcoming library environment

Job Requirements:

• Excellent oral and written communication skills; listening and interpersonal skills; organizational skills, public speaking skills
• Computer knowledge including internet searching, familiar with Microsoft Word, email skills and file management
• Comfortable with Mobile Technology
  • Tablets, E-readers, Laptop
  • Digital Downloads

Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting through the online portal or directly to:

Human Resources Specialist

[email protected]

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

Apply Now.

No phone calls, please. Please email us with any employment inquiries.