Director of Marketing and Admissions (DOMA)
- Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
- Conduct community tours.
- Manage the admission process by maintaining updated bed availability and community services information at all times.
- Manage the inquiry process professionally, timely, and with appropriate follow-up.
- Effectively manage occupancy levels and census/premium mix enhancement.
- Make calls to outside the community (medical, insurance, legal, and financial
- Develop and maintain relationships to advice referral sources of bed availability and new product and services.
- Maintain current database of existing and potential referral sources.
- Utilize company’s sales practices and sales tracking tools.
- Alert appropriate department heads and community staff of projected changes: i.e., admissions, bed changes, and discharges, through daily admission meeting to discuss forthcoming changes.
- Utilize bed management principles.
- Maintain a close working relationship with the Director of Nursing Services (DNS) and the Business Office Manager (BOM) to assure appropriate and efficient decisions about prospective admissions.
- Recommend admission decisions to community management.
- Coordinate the development and implementation of sales and marketing plans, serves as a chairperson for marketing team meetings, monitor budgets and tracks results.
- Maintain a working knowledge of state and federal regulations and reimbursement
- Associate and/or Bachelor’s Degree in Business/Communications field preferred.
- Two years equivalent experience in a sales/marketing position or Admissions
- Previous healthcare community relations’ experience preferred.
- Quarterly Pay Increase
- Daily Pay
- Company-Paid Life Insurance
- Telehealth Services
- Double Pay on Holidays
- Care Team Member Relief Fund
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