Administrative Assistant to the Registrar

Administrative Assistant to the Registrar

Muskingum University invites applications for an Administrative Assistant to the Registrar. This position provides support in data entry, record maintenance, and front-office operations to ensure the accurate and efficient delivery of academic services.

MAJOR RESPONSIBILITIES

• Serve as the primary point of contact for the office by greeting visitors, addressing inquiries, and supporting students, faculty, and staff.
• Answer departmental calls and respond to voicemails promptly and courteously.
• Create and manage academic records such as internships, directed studies, major declarations, FERPA release forms, add/drop requests, academic honors, and probation notifications.
• Assist with all phases of preregistration, registration, and add/drop processes.
• Support the “Who’s Here” attendance or enrollment verification process.
• Assist in preparing transfer credit evaluations.
• Coordinate student leave of absence and withdrawal notifications and report them to the National Student Clearinghouse (NSC).
• Facilitate grade reporting by issuing grade reports as needed.
• Manage the transcript generation and distribution process.
• Generate and upload reports to NSC and respond to NSC degree verification requests.
• Stay up-to-date with institutional academic policies and governmental regulations, ensuring compliance in all processes.
• Maintain office supplies inventory and manage office mail processing.

The above statements reflect the general duties and responsibilities necessary to describe the major functions of the position and should not be considered a complete description of the essential functions of the position. This Job Description is not intended to be all inclusive. The employee will be assigned by the immediate supervisor to perform other duties as needed or to perform other reasonably related duties.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Minimum two years’ experience in an office setting
• Strong customer service orientation in a busy office environment
• Excellent verbal and written communication skills
• Ability to work independently on multiple, complex tasks and operations
• Experience with or ability to learn Microsoft 365 programs, including Word, Excel, Teams, and Outlook
• Ability to learn new software programs, including Ellucian Colleague and associated reporting programs
• Maintain impeccable standards of confidentiality
• Work occasional irregular hours, including some weekends and evenings to support academic programs and events

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Associate Degree

HOW TO APPLY

Applications must include a statement of interest and current resume. If not provided, references may be requested. Application materials should be sent by email to [email protected] or faxed to 740-826-6131. Please include the position title in the subject line of your correspondence. This position will remain open until filled, with review of applications to begin immediately.

Muskingum University actively seeks out and welcomes administrators and staff who are committed to excellence in student learning, consider the engagement of diverse viewpoints in the University’s educational programs and activities, and are committed to full inclusivity at the University. Muskingum University is an equal opportunity employer and welcomes applications from all individuals.

Muskingum University does not discriminate in its employment or educational programs or activities. Please visit https://www.muskingum.edu/non-discrimination-statement to review the university’s official non-discrimination statement.