Program Manager Grateful Patient and Employee Engagement

Location:

Steam Plant - HQ

Department:

Development

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

1. Coordinate and lead ProMedica’s Grateful Patient & Family Program:

• Effectively manage accounts for new system-wide Grateful Patient prospects.
• Manage and coordinate data integration with Grateful Patient data management vendor.
• Lead direct mail and email campaigns in coordination with marketing communication specialists.
• Coordinate recognition for provider “Champion of Philanthropy” distinction.
• Manage account for annual and major giving in relation to Grateful Patients.
• Provide continual engagement/education, deepen relationships with service lines, departments, and provider offices across the organization about the Grateful Patient program.
• Coordinate monthly physician patient listings for review.

2. Coordinate and lead system-wide physician and provider giving campaign:

• Oversee annual solicitation of physician and providers; identify ways to steward and recognize giving.
• Deepen relationships with physicians and providers regarding philanthropic giving.

3. Lead annual One Gift employee giving campaign to support ProMedica’s Hospitals across the system:

• Coordinate and implement week-long campaign for all employee giving across the organization.
• Deepen employee giving relations with continual stewardship promotion and education.

4. Lead Foundation presentations for New Employee Orientation & New Provider Orientation:

• Facilitate Foundation orientation presentation for new employees and providers at in-person and virtual orientations.

REQUIRED QUALIFICATIONS

Education : Bachelor of Arts

Skills : N/A

Years of Experience : 2-3 years of experience

License : N/A

Certification : N/A

PREFERRED QUALIFICATIONS

Education : Bachelor of Science in Healthcare Administration.

Skills : Grateful Patient healthcare fundraising experience. Organized and detailed.

Years of Experience : N/A

License : N/A

Certification : N/A

WORKING CONDITIONS

Personal Protective Equipment: N/A

Physical Demands: N/A

The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.

Equal Opportunity Employer/Drug-Free Workplace

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace