Customer Support Specialist
- Respond to customer inquiries via phone, email, and ticketing systems.
- Provide accurate information and solutions to client concerns.
- Document customer interactions and follow up to ensure issue resolution.
- Collaborate with internal teams to escalate and resolve complex cases.
- Maintain a positive and professional attitude in every interaction.
- Contribute to improving processes and customer service procedures.
- Bachelor’s degree or equivalent experience preferred.
- Minimum 1–2 years of experience in customer service or support.
- Strong communication and problem-solving skills.
- Ability to multitask, prioritize, and work independently.
- Proficiency with customer support software and basic office tools.
- Strong attention to detail and commitment to high-quality service.
- Competitive salary ($57,000 – $63,000 annually).
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Job Type: Full-time, on-site position.
- Skill development and continuous training opportunities.
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