Overnight Closer
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Recommended Jobs
Advanced Practice Provider
Hometown Urgent Care is one of the largest retail healthcare companies with multiple locations in Ohio. We are committed to delivering exceptional healthcare services by prioritizing accessibility, q…
Staffing Specialist
Job Description We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced environment to join our team as a Staffing Specialist. This individual will …
Elite Sales Closer - Bathroom Remodeling (300k+ Potential)
Location: Dayton, OH (Miami Valley Territory) Earnings: $150,000 – $300,000+ (Uncapped Commission + Self-Gen Bonuses) The Opportunity Are you a "lead-taker" or a Market Maker ? At Otterly …
Action Officer
Title: Action Officer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intellig…
Systems Engineer - Wright-Patterson AFB, OH
Position Description & Qualifications If you want to work on cutting edge Air Force programs, Serco has a great opportunity for you! Serco is seeking a talented System Engineer to join the team on…
Sales Representative - Cleveland South - Injury Prevention
Sage Sales Representative As a Sage Sales Representative at Stryker, you will be at the forefront of promoting and selling our Sage products. You will drive the sale of innovative products that …
Senior Caregiver
Comfortable assisting with activities of daily living, medication reminders, mobility support, and post-surgical monitoring as needed * Responsible for light housekeeping, meal preparation,and general…
Mechanical Assemblers
General Job Description: Job Title: Mechanical Assemblers Shift: 1st Department: Technibus Assembly Reports To: Assembly Supervisor Classification: Non-Exempt / Hourly Duties & Re…
Forklift Operator - Pallet Jack - Now Hiring
Ready to land your next full-time position as a powered pallet jack operator? Power your career growth by partnering with Randstad. We have tons of openings in your area, provided you meet the require…
USED CAR TECHNICIAN
Description of the role: The USED CAR TECHNICIAN at Infiniti of Akron is responsible for performing various maintenance tasks on pre-owned vehicles to ensure they are in top condition for resale. …