Managed Services -SAP Engagement & Delivery Senior Manager
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the SAP General team you are expected to empower our clients to navigate and capture the potential of their application portfolio while cost-effectively operating and protecting their solutions. As a Senior Manager you are responsible for leading large projects, innovating processes, and maintaining operational excellence while interacting with clients at a senior level to drive project success. You serve as a strategic advisor, leveraging your specialized knowledge and technical acumen of industry-leading business trends, the firm’s client service offerings, and professional industry networks to deliver quality results to clients and provide strategic input into the firm’s business strategies.
Responsibilities
- Lead and manage large projects with a focus on innovation
- Maintain operational excellence across client interactions
- Serve as a strategic advisor with specialized industry knowledge
- Deliver elevated-quality results leveraging firm’s service offerings
- Provide strategic input into business strategies
- Guide teams through complex problem-solving scenarios
- Confirm cost-effective operation and protection of client solutions
- Empower clients to enhance the benefits of their application portfolios
What You Must Have
- Bachelor's Degree
- 7 years of experience
What Sets You Apart
- Demonstrating thorough knowledge of SAP applications
- Consulting, designing, implementing and leading SAP projects
- Assisting clients in SAP implementation and support
- Managing common issues in various industry sectors
- Leading technical development efforts and off-shore resources
- Leading and managing business development opportunities
- Building and utilizing networks of client relationships
- Leading engagement teams and creating an atmosphere of trust
- Coaching staff and providing meaningful feedback
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