Docketing Specialist

Manifest Solutions is currently seeking an onsite, part-time Docketing Specialist for a position in Columbus, OH.

Operational Responsibilities:

• Management of Internal Systems: Oversee operational workflows within internal systems to ensure smooth execution of tasks.
• Client Communications: Manage the client-dedicated email inbox to streamline communication pathways and reduce excess and confusing messages.
• Retrieve Foreign Patent Prosecution: Anticipate and manage the retrieval of ISR and foreign prosecution documents, especially when long-term agreements with IPAus and other patent offices are unsustainable.
• Billing: Coordinate with Sales Support Analysts for process optimization in billing.
• Documentation of Processing: Maintain detailed documentation of all processing activities to ensure transparency and accuracy.
• Cross-Training: Provide cross-training to other administrative support staff to ensure continuity and efficiency in operations.
• Security of Client Confidential Matters: Ensure the security and confidentiality of client information throughout all processes and communications.
  

Docketing Assignments:

• Case Assignment: Assign cases to Examiners based on availability and expertise.
• Internal Communication: Maintain clear communication regarding execution, pipeline, and workload anticipation with respect to examiner availability.
• Timeline Management: Enforce strict turnaround times and track at-risk batches to ensure timely completion of tasks.
• Error Tracking: Urgently resolve cases flagged by clients for remediation.
  

Intake and Review

• New Batch Intake: Perform formalities checks, review complete batch packages, and verify applicable subject matter for new batches.
• Deliverable Review: Finalize forms, format citations, ensure completeness of deliverable packages, and provide cited art.
• Deliverable Submission: Submit deliverables to clients via the appropriate transfer mechanism.
  

Miscellaneous Tasks

• Handle additional tasks such as SFDC LEX documentation and processes.
  

Job Requirements:

• Associates or Bachelor’s Degree preferred, paralegal course work preferred
• At least 2 years administrative experience
• Proficient user of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Organizational and planning skills; interpersonal and time management skills
• Exercises discretion when handling confidential matters