Operations Assistant - Bowen-Thompson Student Union

Salary

$15.00 Hourly

Location

Main Campus (BG), OH

Job Type

Student Worker

Job Number

BGSU01314

Division

President's Office

Department

Student Employment

Opening Date

01/13/2026

Closing Date

1/18/2026 11:59 PM Eastern

Summary

The Operations Assistant will assist C&ES full-time staff in the daily operation of Conference & Event Services. In this role the person will aid in oversight of conferences and events on campus, supervise event student staff, and any crisis response in absence of other full-time staff members. In order to provide management services for events scheduled outside of normal business hours, this scheduled position will require evening and weekend availability.

Career Readiness Competencies :

• Communication
• Critical Thinking
• Professionalism

Essential Functions

• Onsite management of conferences, events, and meetings hosted by Conference & Event Services. Focusing on delivering exceptional customer service.
• Serve as primary contact for conferences/events taking place during the scheduled shift.
• Provide leadership and direction for the student event support staff.
• Gain working knowledge of Event Management System (EMS) and R25 for completing space and resource assignments.
• Facilitate and manage Conference & Event Services events in all locations on campus where events have been reserved.
• Be aware of emergency procedures and troubleshoot concerns.
• As needed, assist with in office front-line customer service, answering phones, taking messages, and greeting visitors.
• Become a technical expert with all audio/visual equipment in order to provide client assistance and actively respond.
• Partake in room set-up; must be able to move tables, chairs, stage pieces, etc., as needed with a focus on safety. Keen eye for attention to detail to maintain the highest level of presentation (space clean, properly set-up, and ready to go).
• Collaborate with clients (internal and external) to improve customer service and the overall image of the operation.
• Other duties as assigned.

Minimum Qualifications

• Candidates preferred in the Tourism, Hospitality, and Event Management field of study or those pursuing an applicable BGSU degree who are looking to complete an internship. Other applicants with strong hospitality experience will be considered.
• Ability to work with all people.
• Excellent oral and written communication skills.
• Evidence and ability to solve problems and resolve conflict quickly and efficiently.
• Demonstrate an understanding of how to plan and orchestrate all facets of an event.
• Be able to explain the basic concepts and models of conference and event service operation.
• Develop skills in marketing and management of conference operation.
• Apply cutting-edge technologies in hosting events.
• Demonstrate leadership potential.

Additional Information

• Must Be Available to work Evening hours (after 7pm) and Weekends

Bowling Green State University is an Equal Opportunity Educator and Employer. We are committed to ensuring an equal employment opportunity for all applicants and encourage applications from all regardless of sex, race, veteran-status, disability, age, gender identity, genetic information, religion, or sexual orientation. EEOC Know Your Rights Poster:

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email [email protected] .

BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: