Customer Service Call Center Manager
:
Seeking a Customer Service Call Center Manager to join our team in Chardon, Ohio!
What's in it for you?
Office hours: 8:00am-5:00pm (40+) available overtime and rotating Saturday during peak season (April-September)
Benefits package: medical, dental, vision, life, and supplemental insurance available at 90 days
Retirement plan after 1 year of employment
Responsibilities:
- Answer inquiries by telephone & email
- Manage customer service employees
- Confirm calls are being handled appropriately and follow up when not
- Complete customer related tasks
- Complete data entry, production entry, and data base management
- Email, file, or scan documents and maintain customer files
Requirements:
- Experience with Microsoft Office Programs
- Strong oral and written communication skills and problem-solving skills
- Must pass a pre-employment drug test
Want to join our team? Submit a resume for consideration today!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 2 years (Required)
- Customer service: 2 years (Required)
- Management: 3 years (Required)
Ability to Relocate:
- Chardon, OH 44024: Relocate before starting work (Required)
Work Location: In person
Recommended Jobs
EVS Attendant ($1,000 Hiring Incentive)
Job Description Job Description Reporting to the EVS Supervisor, the EVS Attendant is responsible for assisting in providing a superior gaming experience, unattainable by our competitor, where gu…
Restaurant Staff / Dishwasher
Job Description Job Description Come join City Barbeque in serving and creating happiness with America’s best BBQ, while living by 4 core values: • Safety First • Treat others with integrity,…
Telecom Project Coordinator - PenguinData.
TekCom Resources is looking for a Project Coordinator! The ideal candidate can be located in Pataskala or Cincinnati, OH or Greencastle or Richmond, IN. This person will be required to report to the o…
Multi-Line Representative - State Farm Agent Team Member
Job Description Job Description Benefits: Simple IRA Disability insurance Life insurance Licensing paid by agency Bonus based on performance Competitive salary Flexible sched…
Transportation Engineer - PM Roadway
POSITION INFORMATION DGL is looking for an experienced Civil Engineer to enhance the capabilities and qualifications of our Roadway Department. As a multi-disciplinary engineering firm, success in…
Warehouse Associate
Job Description Job Description Warehouse Associate – Full Time CRL Liquidation Akron, Ohio Full-Time | 40 Hours per Week | Open Availability Required About CRL Liquidation CRL Liq…
Senior Database Developer, PostgreSQL
Job Description Job Description For local candidates within 45 miles of our Holland, OH headquarters this role is hybrid after 60-day orientation period. For candidates outside of local area…
Litigation Associate
Job Description Job Description Job Summary: The successful candidate will work closely with partners and senior associates on a wide range of litigation matters, representing clients in state…
CDL Class A Driver
Job Description Job Description #INDMPW3 We’re looking for a dependable CDL-A Truck Driver to safely transport materials and freight between PPS facilities and customer locations while maintai…
Health Reporter/Anchor
Job Description Local 12 News, seeks an enterprising health reporter/anchor to join our team. The ideal candidate will focus on health topics that matter to our viewers while using strong storytel…