Senior APIM/CXI Engineer Lead

ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients – spanning software, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 91). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale.

We are seeking a highly skilled Senior APIM/CXI Engineer Lead to support customer‑facing initiatives within the CXI domain while also contributing to enterprise API management and integration efforts. This role will split responsibilities between CXI program delivery and API engineering, ensuring strong technical execution across both areas. The ideal candidate brings deep APIM expertise and the versatility to support API development within CXI as well as, when capacity allows, contribute to the Gigawatt API service build‑out.

This is a full‑time opportunity based in Columbus, OH with a requirement of being onsite five days per week.

Key Responsibilities

• Lead engineering efforts across CXI customer initiatives, ensuring high‑quality delivery of API and integration solutions
• Support API development, configuration, and governance within the APIM ecosystem
• Collaborate closely with CXI leadership, architects, and engineering teams to align technical execution with customer needs
• Build, secure, and optimize APIs, policies, and gateways across customer‑facing and enterprise platforms
• Troubleshoot and resolve complex API, integration, and platform issues across environments
• Contribute to Gigawatt API service build‑out when available, supporting platform expansion and modernization
• Implement API governance standards, lifecycle management, and best practices across CXI and enterprise domains
• Participate in design reviews, technical discussions, and continuous improvement initiatives
• Provide subject matter expertise across APIM, integration patterns, and customer‑facing API solutions

Required Qualifications

• Extensive hands‑on experience with API Management platforms (Azure APIM, Apigee, Kong, Mulesoft, or similar)
• Strong understanding of API design, REST standards, security protocols (OAuth, JWT, mTLS), and integration patterns
• Proven experience supporting customer‑facing API initiatives or CX‑driven engineering programs
• Ability to lead engineering efforts across multiple workstreams with competing priorities
• Strong troubleshooting skills across API, networking, and integration layers
• Excellent communication, collaboration, and stakeholder‑facing skills
• Ability to work effectively in a fast‑paced, highly collaborative environment

Preferred Qualifications

• Experience with Azure APIM and customer‑experience‑focused API delivery
• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid integration architectures
• Knowledge of CI/CD pipelines, DevOps practices, and automation for API deployments
• Background supporting large‑scale modernization or transformation initiatives
• Experience with microservices, containers, and service mesh technologies

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