Consumer Banker I (Walnut Hills)
- Perform necessary functions necessary to open accounts, perform maintenance.
- Run a Teller drawer as deemed necessary by management
- Support client engagement through active calling, client conversations, and follow up.
- Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
- Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
- Ensure client follow up calls are conducted in the proper time frame.
- Maintain all operational and risk management standards
- Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
- Model the way for peers and coworkers aligned with First Financials Mission and Values.
- The CB is responsible for adherence to all compliance and regulatory procedures.
- Client Experience.
- Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
- Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
- Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
- Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.
- Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
- 2-3 years client service experience in a retail environment.
- 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.
- High school diploma or general education degree (GED) is required.
- Associate's degree and/or equivalent work experience in sales is preferred.
- Possesses strong sales skills.
- Associate's degree and/or equivalent work experience in sales is preferred.
- Ability to serve a wide variety of client needs according to bank policy and procedures.
- None
- Occasionally lifts and carries up to 20 lbs.
- Frequently lifts and carries up to 10 lbs.
- Frequently sits, stands, walks and drives
- Client Conversation Workshop
- Transaction Processing & Regulatory Understanding
- Consumer Banking Certification: Business Management Tool
- Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud
- Consumer Lending Certification: Loan Application and Communication
- Consumer Lending Certification: Regulatory, Risk, Legal & Fraud
Recommended Jobs
Psychiatric NP 4-day workweek in Rural Eastern, OR - $15k Starting Bonus
A not-for-profit Rural Health Clinic in La Grande, OR , is hiring a Psychiatric Mental Health Nurse Practitioner ( PMHNP ) to join their growing team! Opportunity Highlights Joining two phys…
Product Owner
NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provi…
IT Systems Engineer
Plant Engineer / Maintenance Management – Rise to the Challenge! ~ Engineering Manager Position Summary The Engineering Manager ensures optimal efficiency is achieved through project planning, p…
Occupational Therapy Assistant / COTA / OTA
Occupational Therapy Assistant (COTA) Full-Time | Monday - Friday | Up to 40 hours per week Location: Skilled Nursing Facility, Dayton, OH Flexible Schedule Available Join Our Team at Broad …
Automotive Service Technician
Cronin Ford North is growing and looking for Automotive Technician(s) to add to it's Service Team. This person should be experienced in basic diagnostic skills and have the ability to diagnose and rep…
Part-Time Childcare Floater & Substitute Teacher
Summary Are you flexible, dependable, and passionate about working with children of all ages? We're looking for a Part-Time Childcare Floater & Substitute Teacher to join our team! This role…
Maintenance Mechanic | Minerva
Job Title: Maintenance Mechanic Job Description We are seeking a skilled Machinery Mechanic for the 2nd (3pm-11pm) or 3rd shift (11pm-7am) in Minerva, OH. You will be responsible for troublesho…
2nd Shift Assembly Technician 18-22/HR
Job Description Job Description Job Title: 2nd shift Assembly Technician $18-$22/HR ****Apply then text Nate at (513) 229-2014 Job Description The role involves working on an assembly line…
Assembly
Our client, a leading manufacturing organization, is seeking an Assembly to join their team. As an Assembly, you will be part of the Production Department supporting the manufacturing process. The ide…
Catering Coordinator
Description Our Restaurant is looking for a Catering Coordinator who has a passion for excellence and for serving others. Along with a competitive paycheck, you will work in an empowering environm…