Assistant Property Manager

ASSISTANT PROPERTY MANAGER Job Description

Job Summary

An Assistant Property Manager is responsible for helping to achieve all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management leasing collections resident services maintenance revenue enhancement capital improvements information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.

Responsibilities:

• Supervise maintenance staff including delegating work reviewing work maintaining deadlines training and scheduling.
• Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
• Approve lease applicants. Administer HUD recertifications if applicable.
• Evaluate current market conditions and competition. Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
• Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service requests.
• Coordinate resident activities and correspondence (i.e. monthly newsletters).
• Contact and negotiate with vendors. Obtain bids and manage capital improvement projects.
• Ensure that all property reporting is completed in a timely manner (i.e. financial reports marketing reports).
• Operate within budget and purchasing guidelines. Maintain curb appeal by walking/inspecting property and vacant units.
• Conduct Human Resources functions; recruiting interviewing performance reviews salary reviews explanation of benefits new hire orientation terminations.
• Ensure company policies and procedures are met. Attend court proceedings as necessary.
• Coordinate and lead staff meetings as necessary.
• Assist other properties as necessary.
• Completion of internal training for market-rate: One-Site Navigation and Prospects Move-ins and Rents Move-outs.
• Completion of internal training for affordable housing: One-Site Navigation of Receipts and Waitlists Certifications and Charges Move-outs.
• Other responsibilities as assigned/needed.

Qualifications

• Education: High School Diploma/GED required; some college beneficial
• Work Experience: 1-3 years of experience required.
• Licenses/Certifications: CAM (beneficial) ARM (beneficial) NCHM or Quadel COS (required for Affordable Housing) SCS (required at Tax Credit site) NAHMA Certification (beneficial) real estate license (beneficial) and valid drivers license required.

Working Conditions:

Work is typically performed in a normal officeenvironmentwith moderatenoise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds when accepting resident packages.

Required Experience:

Manager