Eligibility / Referral Specialist 2

Ottawa County, a rural county on the scenic shores of Lake Erie, is seeking applicants for an Eligibility/Referral Specialist 2 position in our Income Maintenance division. In this role, you'll help individuals and families access essential public assistance programs, supporting food security, healthcare access, and the path toward self-sufficiency.

Key responsibilities include interviewing applicants, collecting documentation for programs like SNAP, Ohio Works First, and Medicaid, maintaining accurate case records, determining ongoing eligibility, answering client questions, and connecting people to agency and community resources.

We're looking for professional, detail-oriented candidates who value confidentiality and want to make a meaningful impact in our community.

MINIMUM QUALIFICATIONS:

One year experience determining eligibility for social service programs; OR completion of undergraduate major core course work in behavioral science, social science or education, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing; OR education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

STARTING PAY: $19.07 per hour, with planned increases over the course of two years.

FRINGE BENEFITS INCLUDE:

?Flexible work hours

?Eleven Paid Holidays

?Pre-tax Flexible Medical Spending and Dependent Care Account or Health Savings Account

?Employer sponsored wellness program

?Employer sponsored health insurance which includes dental and vision

?Prescription drug card

?Paid sick leave

?Paid vacation (after 60 days of service)

?Deferred compensation plans available

?Life Insurance

?Hybrid work schedule (in office/ remote) after completion of training period

Qualified applicants should submit a resume and cover letter by April 20, 2026 to:

Ottawa County Department of Job and Family Services

Oak Harbor, OH 43449

[email protected]

Attention: Marci Frederick

Ottawa County is an Equal Opportunity Employer and Drug Free Workplace.

While recreational marijuana may be legal in the State of Ohio, the County has elected to prohibit employees or applicants from using or testing positive for marijuana or THC. Any positive drug test will result in a withdrawal of the conditional offer of employment.