Financial Group Administrative Assistant
PURPOSE:
Assist the financial group manager and advisor(s) by providing administrative duties, clerical, quality customer assistance and ensure the efficient smooth day-to-day operation of the office. An aspiration to become an advisor in the future and to grow within the financial advisory industry.
MAJOR DUTIES:
1. Perform administrative duties for financial group manager and advisors by being the point of contact for clients, answering phones, setting appointments, scheduling meetings, receiving and directing customers and guests, sorting mail, ordering office supplies, typing correspondence, taking meeting minutes, filing, etc.
2. Excellent time management skills and the ability to work without supervisor and to prioritize work.
3. Assist by tracking information and preparing reports on sales goals and production, product sales volumes, commission reports; prepare monthly referrals reports, etc.
4. Maintain various client and prospect lists; prepare mailing of newsletters to clients; birthday cards, etc.
5. Assistant's responsibilities include preparing reports and maintaining appropriate filing systems.
6. Assist with marketing activities including; sending out seminar mailings, assemble folders, brochures, etc., for monthly seminars and attend when possible; send out follow-up letters; prepare evaluation report and maintain seminar binder. Assist in the preparation and compliance approval process of marketing materials for financial services and other bank products as assigned. Contact clients as directed.
7. Assist representative and advisors by coordinating with Cetera to ensure compliance issues are properly addressed. Assist in other third-parties in processing customer transactions, researching account information, resolving customers' problems, preparing address change, etc.
8. Maintain an up-to-date supply of mutual fund and insurance annuity brochures and supply of the institution's other products and services for distribution to customers and other interested parties.
9. Maintain compliance to Cetera regulatory requirements and all government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability,) CRA and Regulation DD, or other policies pertaining to your position.
Others:
1. Assist with other projects and duties as needed.
This /posting does not list all the duties of the job. This /posting may be revised at any time. This /posting is not to be implied as a contract for employment for any length of time and will not change the employee's at will relationship. Either the employer or the employee may terminate employment at any time.
Requirements:Associates Degree or higher in Office Administration - OR - High School Diplomas/GED Equivalent and require two years or more in administrative experience. Typing, math, calculator skill, computer skills including data entry, word processing and spreadsheets, interpersonal & customer service skills. Marketing and sales skills a plus.
The desire to obtain and complete SIE (Securities Industry Essentials) Exam, in addition to a Series 6 or 7 license. SIE (Securities Industry Essentials) Exam completion, Series 6 or Series 7 license are not required at the time of hire, but the ability to obtain in a reasonable amount of time is required. A portion of the Gross Dealer Concession will be paid as additional commission at the time license(s) are obtained.
Wages are commensurate with experience and a complete benefits package is providing including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan debt repayment; paid time off; 401(k); health, dental, vision insurance; and more.
This does not list all the duties of the job. This may be revised at any time. This is not to be implied as a contract for employment for any length of time and will not change the employee's at will relationship. Either the employer or the employee may terminate employment at any time.
Equal opportunity employer M/F/D/V. First Citizens is an at-will company.
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