Onsite Services Representative

Job Description

Job Description

Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate’s commitment, creativity, and the results they deliver every day for our customers and the community.

In this role you will:

• Support the needs outlined in the customer contact while ensuring positive customer experience and client satisfaction.
• Leverage appropriate technology and office equipment to complete projects, escalating service repairs to the appropriate individuals when applicable.
• Ensure appropriate inventory supplies in order to meet project needs.
• Anticipate and correct problems within area of operation.
• Report on program operations to Onsite Services Supervisor or appropriate leadership.
• Collaborate with team members on special requests for respective area.
• May be asked to assist or coordinate hospitality services include catering and meeting room setup.

You should have:

• High school diploma or equivalent.
• Ability to work the standard hours of the position as determined by the customer.
• Dependable and ability to serve as a professional representative of the Gordon Flesch Company.
• Ability to operate office equipment including computer, printer, fax machine, phone systems.
• Strong customer service orientation.
• Ability to stand or walk the majority of the workday.
• Ability to work in a team environment and interact in a consistent, positive manner.
• Excellent verbal and written communication skills.
• Ability to multi-task while maintaining strong attention to detail.
• Valid driver’s license and appropriate auto insurance as dictated by state requirements (client account dependent).
• Access to reliable transportation (client account dependent).
• Ability to lift up to 50 pounds.

The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to:

Gordon Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)