Administrative Secretary, Academic Achievement - STEP

Job Summary

Coordinate the daily office operations through various activities such as report compilation,

composing correspondence, scheduling meetings and providing information to the public. Handle

differing situations, problems and deviations in the work of the office according to the

supervisor's general instructions, priorities, policies and program goals.

Essential Functions

20% Coordinate daily operations, compile information for reports and process paperwork and forms.

Compose and sign routine correspondence in own or supervisor's name. Coordinate personnel and

administrative forms, which may be confidential at times, for the office and forwards for

processing. Interpret policies and procedures for students and faculty. Investigate and respond to

concerns raised by students and staff.

20%-40% Operate computers, using various software packages and other office equipment

• Prepare mailings, meeting minutes and presentations in addition to typing and proofing copies,

publications and other documents.

• Act as liaison between the department and the University community through the preparation of

correspondence and scheduling of appointments.

5%-10% Organize meetings and special events, provide assistance in program planning and coordinate

travel arrangements when necessary.

10%-20% Perform various clerical tasks including answering phones and directing calls, distributing

mail, managing calendars/scheduling, and responding to inquiries or complaints from students,

faculty or the general public.

5%-10% Establish organization within the office through the maintenance of office records and

filing systems. Process requisitions for office supplies/equipment and monitors the receipt and

payment of orders.

5%-10% Train and supervise student assistants.

Additional Position Information

Required Qualifications: Requires high school diploma or GED.

Experience : Requires a minimum of 2 years' experience in office/clerical procedures. Working knowledge of basic office equipment and computer applications including work processing, spreadsheet and database software packages required. Typing and editing, strong interpersonal and organizational skills required. Ability to work independently and exercise considerable judgment in coordinating activities and managing telephone calls and visitor required.

Deadline: Review of applicants will begin on February 27, 2026.

Salary: This is a union position with a salary Grade of 108. Salary determination is subject to the CWA Collective Bargaining Agreement. Hiring rate for this position is $15.00 hour.

Please submit a cover letter, resume and three professional references with contact information.

FLSA Status (exempt/nonexempt)

United States of America (Non-Exempt)

Union Affiliation (if Applicable)

Staff Bargaining Unit

For assistance with your application or attachments, please contact the Human Resources representative listed:

Madilyn Otterbacher

Email

[email protected]

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Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.