Rental Car Coordinator

CUSTOMER SERVICE: Rental/Loaner COORDINATOR

Lincoln of Cincinnati

9620 Montgomery Road, Cincinnati, Ohio 45242

Job Details:

Do you have great customer service skills and a friendly personality? Lincoln of Cincinnati is seeking a full-time Customer Service Loaner Coordinator for our Service Department. We handle all of the Rental/Loaners for the service department. The Service Rental Coordinator is responsible for scheduling loaner vehicle appointments for incoming service customers, new / missed service appointments, scheduling customers for special order parts delivery, making follow-up calls, communicating with Service Advisors, and handling related admin duties. Applicant must display a personable, professional image and great phone skills to serve our loyal customer base. Experience on the telephone or in setting business appointments is a plus, but not required. Applicant must have great listening skills, a can-do attitude, and be willing to learn and be creative with problem solving.

We are part of the reputable Kenwood Dealer Group with dealerships and body shops found throughout the Cincinnati and Dayton areas. We have a comfortable, enjoyable workplace with great management support and benefits such as medical, dental, vision, paid time off, paid holidays, paid life insurance, 401(k) retirement plan, potential opportunity for future advancement across our company, employee discounts for employee purchases, vehicle service repairs, vehicle maintenance work, employee retention bonus, and more!

MINIMUM REQUIREMENTS:

• Current or recent experience in a customer contact position
• General computer skills: training will be provided to work in CDK daily
• High school graduate
• Satisfactory employment references
• Pass background check

Ready to Join Our Team?

Qualified applicants should apply through our simple, online application process ASAP. For any questions, please call Adam Hendrixson, Service Manager, at (513) 683.3800 ext. 17401. You will like what we have to offer. We look forward to meeting you soon

Must be 18 or older. Equal Opportunity Employer