Service Advisor
Job Description
Job Description
Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service and has Hyundai and Kia experience. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
- Greet service department customers promptly and courteously—attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
From $30,000 to $65,000 per year
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center.
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
Recommended Jobs
Senior Specification Author and Data Systems Specialist
Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portf…
Assistant Produce Manager
Job Summary The Assistant Produce Manager supports the overall operation of the produce department, ensuring product quality, inventory accuracy, and consistent execution of company standards. This …
Remote Planning Consultant
Company Overview: Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote en…
Maintenance Technician - 3rd Shift
Job Description Job Description Location: Urbana, OH Job Title: Maintenance Technician – 3rd Shift About Rittal Rittal is a leading global provider of solutions for industrial enclosures, …
Tow Truck Driver
Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Dental insurance ~ Health insurance ~ Paid time off ~ Vision insurance…
Office assistance
Job Description Job Description About the Role: Collier Care LLC is looking for a motivated and organized Office Assistant to join our team in Canal Fulton, OH! This is a great opportunity to …
STNA (State Tested Nursing Assistant) Dayshift
Job Description Job Description STNA (State Tested Nursing Assistant) Dayshift Full Time or Part Time Availability Location: Cincinnati, Ohio Company: Meadowbrook Care Center Job Sum…
Office Physician (Primary Care: IM or FP)
Lee Health is seeking Primary Care Physicians! Lee Health is a non-profit organization with nearly 90 practice locations throughout Southwest Florida. We have more than 16,000 employees, 4,500 volu…
GI & Hepatology Clinic Registered Dietitian
Job Description Job Description Scope of responsibilities and accountability: Collaborate with GI and hepatology providers and staff to support nutritional aspects of patient care and clinical…
Courier/DOT-3
Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer s…