Field Technical Specialist

Akkodis is seeking a Field Technical Specialist for a Contract with a client in Cincinnati, OH. The ideal candidate will be responsible for supporting technical operations and resolving routine incidents while contributing to team-driven solutions.

Rate Range: $24/hour to $25/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Field Technical Specialist Job Responsibilities Include

• Apply foundational technical knowledge to operate assigned technology areas such as server administration, security management, or performance management.
• Independently resolve routine in‑scope technical incidents and collaborate with team members on more complex issues.
• Integrate technical understanding with business needs to create appropriate customer solutions within defined parameters.
• Support customer expectation management during escalations and help maintain positive relationships with account stakeholders.
• Use tools, products, and processes to meet moderately complex customer requirements and deliver consistent technical support.
• Provide analysis, recommendations, and documentation in support of team objectives while developing practical expertise in the business environment.

Required Qualifications

• Bachelor’s degree preferred, or an associate degree in a technical field with relevant IT experience.
• 3–5 years of hands‑on experience in IT support, technical operations, or related fields.
• Foundational knowledge of client products, solutions, and service offerings, with the ability to apply them to customer environments.
• Strong communication and problem‑solving skills to resolve routine technical incidents and collaborate with customers and team members effectively.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Reena.Dhoundiyal@ akkodisgroup.com.

Pay Details: $24.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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Requirements

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.