ATM Tester

ATM Tester

Category: Testing/Quality Assurance

Main location: United States, Ohio, Cleveland

Position ID: J0126-0806

Employment Type: Full Time

Position Description:

This position requires someone to be in a hybrid office work setting in Cleveland,OH.

We are seeking a highly detail-oriented and experienced ATM Quality Assurance Tester. The ideal candidate will be responsible for ensuring the quality, functionality, and reliability of Automated Teller Machine (ATM) software and hardware systems. This role involves meticulous testing across various ATM functionalities, including cash dispensing, card transactions, deposit processing, remote monitoring, and security features, to ensure a seamless and secure user experience.

Your future duties and responsibilities:

Test Planning & Design:

. Collaborate with product managers, developers, and other QA engineers to understand ATM system requirements and specifications.

. Develop comprehensive test plans, test cases, and test scripts based on functional and non-functional requirements.

. Design and execute tests for various ATM operations, including but not limited to:

o Cash Dispensing and Deposit (cash and check)

o Card Transactions (withdrawal, balance inquiry, transfer)

o Bill Payment and Mobile Top-up

o Remote Deposit Capture (RDC)

o Security features (fraud prevention, encryption, physical security)

o Network connectivity and transaction processing

o Error handling and recovery mechanisms

o User interface (UI) and user experience (UX) across different screen types.

Test Execution & Reporting:

. Execute manual and automated test cases on physical ATM machines and simulation environments.

. Identify, document, and track software defects and hardware anomalies using a bug tracking system (e.g., Jira, Azure DevOps).

. Provide clear, concise, and reproducible bug reports with detailed steps, expected results, and actual results.

. Verify bug fixes and perform regression testing to ensure existing functionalities remain stable.

. Generate comprehensive test reports and communicate testing progress, results, and risks to stakeholders.

Automation & Tools:

. Assist in the development and maintenance of automated test scripts for ATM functionalities.

. Utilize testing tools and frameworks relevant to ATM software and hardware testing.

Compliance & Standards:

. Ensure all testing activities adhere to industry standards (e.g., PCI DSS, EMV), regulatory requirements, and internal quality processes.

Collaboration & Improvement:

. Participate in daily stand-ups, sprint reviews, and other agile ceremonies.

. Contribute to the continuous improvement of QA processes, tools, and methodologies.

. Stay up-to-date with emerging ATM technologies, security threats, and testing best practices.

Required qualifications to be successful in this role:

. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

. 3+ years of experience in Quality Assurance or Software Testing, with a focus on embedded systems or hardware-software integration.

. Proven experience testing ATM systems, point-of-sale (POS) systems, or other financial transaction devices.

. Strong understanding of software development lifecycle (SDLC) and QA methodologies (Agile/Scrum preferred).

. Proficiency in designing and executing detailed test cases and test plans.

. Experience with bug tracking tools (e.g., Jira, Bugzilla, Azure DevOps) and test management tools.

. Ability to read and interpret technical specifications and system design documents.

. Excellent analytical, problem-solving, and communication skills.

Strong attention to detail and a methodical approach to testing

. Knowledge on XFS layer and hardware device testing

. Experience in integration testing with transaction processing systems, operating systems( windows).

. Experience in NDC, DDC AANDC protocols.

. Exposure to test automation tools or atm simulators is a plus

Preferred Skills and Experience:

. Experience with ATM communication protocols (e.g., NDC+, DDC, ISO 8583).

. Familiarity with various ATM hardware components and their functionalities.

. Experience with test automation frameworks and scripting languages (e.g., Python, Java, C#, Selenium, Appium) for embedded or hardware testing.

. Knowledge of database concepts and SQL for backend data validation.

. Certifications in software testing (e.g., ISTQB).

. Experience with performance, security, or usability testing for financial systems.

Education

. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is preferred.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79,600.00 - $156,700.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

.Learning opportunities and tuition assistance

. Wellness and Well-being programs

#LI-PS1

Skills:

• End-to-End Testing

• Functional Testing

• Regression Testing

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US Employment [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.