ServiceNow Engagement Lead

Job Description

Insight Globals client, a Technical System Integrator, is seeking to hire a ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project. This individual will serve as the primary bridge between technical delivery teams and senior stakeholders, ensuring that platform implementations align with organizational goals within a highly regulated FedRAMP environment. The ideal candidate will have deep ServiceNow expertise and a proven track record of leading multi-workstream digital transformations (ITSM, ITOM, HRSD, etc.) from inception through value realization.

pay range: $60-70/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 8+ years of experience in professional services or IT consulting

o 5 years specifically dedicated to leading ServiceNow implementations.

• Extensive knowledge of the ServiceNow platform across multiple product lines (e.g., ITSM, ITOM, CSM, or SPM).

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field. - ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Implementation Specialist (CIS) in one or more modules

• Project Management Professional (PMP) or PRINCE2

• Certified Scrum Master (CSM)

• ITIL v4 Foundations or higher