Personal Lines Customer Service Manager
Job Description
Job Description
Benefits:
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
At Associated Insurance Agencies, we're proud to be celebrating a century of delivering superior, cost-effective insurance solutions tailored to meet the ever-evolving needs of our clients. We’ve built long-standing partnerships with leading insurance carriers and fostered a supportive culture where our employees grow both professionally and personally—all while enjoying financial stability. Now, we’re excited to get to know you .
We’re seeking an energetic, self-motivated Personal Lines Account Manager to join our team in Westerville, Ohio . If you enjoy helping people, take pride in your attention to detail, and thrive in a collaborative environment, we’d love to hear from you. What You’ll Do:
- Provide excellent service by responding to customer inquiries via phone and email
- Quote and write personal lines policies
- Assist clients with policy changes and updates
- Support customers during the claims process
- Process payments and documentation accurately
- Strong sense of accountability and client focus
- Ability to adapt in a fast-paced environment
- Attention to detail and a proactive mindset
- A coachable , team-oriented attitude with a positive outlook
- Family-oriented, close-knit team culture
- Competitive benefits including company paid health insurance
- Vision & Dental insurance
- Bonus opportunities
- Earn paid time off after 90 days
- 37.5 hour work week with full one-hour lunches-work life balance is real!
- Opportunity to make a meaningful impact
- Friendly and supportive colleagues
- Long-term stability in a respected, 100-year-old company
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