Quality Expert (Remote)

Foods you love. Brands you trust. And a career that empowers you to grow.


At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.


This position is not eligible for Visa Sponsorship.

POSITION SUMMARY

Reporting ultimately to the Director of Quality Contract Manufacturing, supporting Nestlé USA & Nestlé Canada, & Nestle Professional through the Senior Manager. This position will be responsible for providing leadership, mentoring, and support for all Quality aspects within our contract manufacturing operations with technical expertise and support to factories assigned and other functions.

JOB DUTIES/RESPONSIBILITIES

• Build technical skills and capability in Contract manufacturing factories to assure autonomy.
• Responsible for compliance to Nestlé policies, and federal, state, and local regulations as required.
• Responsible for product quality and food safety of contract manufacturing sites.
• Effective use of TPM, NCE, and Quality tools to understand trends and to develop plans that drive continuous improvement and achieve business objectives.
• Coach and educate functional teams on quality processes and provide upfront support to project teams to support rapid onboarding and project launches.
• Collaborate with contact manufacturing managers to lead improvements at the locations to eliminate defects, complaints and drive improvement of site.
• Support customer complaint resolution with factories.
• Assist in product recalls or withdrawals as necessary.
• Request support as needed from other functions to achieve business objectives.
• Track and Analyze Coman Site Audit Requirements, FOB, and CC activities and prepare Monthly Completion Status Reports and ad hoc reports; Determine, highlight and escalate issues / risks as needed.
• Travel to contract manufacturing site locations for onsite support of projects, and continuous improvement activities; perform on site assessments as required to determine vendor approvals.
• Responsible for uploading and assuring accuracy of sites information in QIR, VAM, & SMI, NCITES, including but not limited to upload of audit, annual risk assessment, and other SAP systems as required.
• Ensure accurate contract manufacturing site risk and hazards in VAM through collaboration with Contract Manufacturing Quality Managers and Contract Manufacturing managers.
• Trip reports to be issued for every visit to the site.
• Review and maintain current Third-Party Audit Reports for Food Safety & Quality Management Systems based on hazards controlled by the contract manufacturing sites.
• Travel as needed to support collaboration with stakeholders.
• Other duties related to quality function; office weeks, team meetings, operational reviews, factory support, projects, assigned to manage opportunities for improvement (OFI) with key impact stakeholder drive vendor performance and business impact.
• Other duties as assigned by manager.

EXPERIENCE AND EDUCATION REQUIREMENTS

• Technical degree in a food-related field.
• Food Safety Management System; Food Safety Team Leader or Qualified Internal Auditor), FSCC 22000 Food Safety Management Lead Auditor (or GFSI equivalent), Food Process/Product Experience.
• Qualified PCQI (Preventative Controls Qualified Inspector).
• Nestlé Quality Leadership training or factory experience.
• Minimum 7 years food-related quality assurance experience and in-depth understanding and example of improvement in:
  • Food Safety & Quality Management System processes and procedures; implementation and auditing.
  • Hazard Analysis, Validation & Verification of PRP’s and Control Measures and HACCP plans.
  • Beverage manufacturing (ESL, aseptic, pasteurization, canning/bottling), Foods manufacturing (dry/wet mix, RTE, nRTE, frozen, pizza & snacking), Coffee manufacturing (whole bean, R&G, concentrates), thermal process technical expertise preferred.
• Excellent Collaboration.
• Quality System performance Assessment and Improvement.
• Goal Alignment and Focused Problem Solving (GSTD, DMAIC, Q-Pillar).
• Strong verbal / written communications skills.
• Improvement and relentlessly evolve mindset.
• Proficient in the use of MS Excel and Word, PowerPoint, SAP, Trace gains, SharePoint.
• Ability to work individually and be able to work effectively in a team environment.
• Project management skills preferred.
• Be agile to quickly learn new food processing technologies and resolve critical food safety aspects alone or through consultation with internal / external authorities as appropriate.
• Have strong knowledge and understanding of food safety / HACCP, GMP’s, Allergen Controls, Sanitary design/controls, pest control, basic food regulations, specifications, and basic food technology.
• Thrive working in a dynamic environment with minimal direct supervision and have strong leadership, social, and self-initiative skills.
• Extensive Travel – up to 75%.

The approximate pay range for this position is $124,000-155,000 base salary. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at

Job Requisition: 410439