Specialist - emergency department - hospital

Bon Secours Mercy Health
Youngstown, OH

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Patient Access Specialist - Emergency Department

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Shift/Schedule

  • Part Time - Scheduled for 12 Weekly Hours (1 12hr shift/wk)
  • Shift Time - Can rotate between 7a-7:30p, 11a-11:30p, and 7p-7:30a, or 11p-11:30a
  • This position will have scheduled shifts every other weekend and holiday


Job Summary

The Patient Access Representative is the first line of quality service to our patients and the community, ensuring patient safety and identity protection. In addition, Patient Access services will be responsible for processing patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions

  • Provides excellent customer service and communications skills with patients, medical staff, and the general public
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Performs registration and basic insurance verification, ensuring accurate patient identity for billing
  • Maintains the confidentiality of all patients’ records and accounts
  • Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
  • Ability to answer the telephone using an established greeting and assists callers in a friendly and helpful manner
  • Other duties as assigned


Education

  • High School Degree or GED
  • Associate Degree preferred but not required


Experience

  • Prior experience in patient registration/healthcare preferred but not required
  • Knowledge of medical terminology is preferred but not required


Skills & Abilities

  • Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
  • Engage with staff and patients in a professional manner
  • Basic math skills


Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

  • Benefits offerings vary according to employment status


All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]
Posted 2025-10-09

Recommended Jobs

Certified Occupational Therapist Assistant

Total Education Solutions
Columbus, OH

&##127775; Come Join Our Amazing OT Team at TES Ohio! &##127775;   Are you passionate about helping students build confidence and independence? Do you want a rewarding full-time COTA role with p…

View Details
Posted 2025-09-29

lead teacher

JORDANS CHILDCARE CENTER LLC
Cleveland, OH

Job Description Job Description working with children in a daycare center and creating lesson plans Company Description Childcare center Company Description Childcare center

View Details
Posted 2025-09-06

Senior Caregiver

GreatAuPair LLC
Dayton, OH

Clean my condominium m-f. Cook/prepare meals m-for You'll have your own furnish bedroom. I'll provide:Transportation Food Cleaning supplies Internet for calls

View Details
Posted 2025-09-30

Cloud Infrastructure Engineer

Cloud Analytics Technologies LLC
Columbus, OH

Job Description : 1.Infrastructure as Code (IaC) 2.Terraform/ CloudFormation/ Ansible 3.AWS 4.On-premise 5.CI/CD 1.Infrastructure as Code (IaC)2.Terraform/ CloudFormation/ Ansible3.AWS4.On…

View Details
Posted 2025-09-24

Planning specialist public safety

University of Cincinnati
Cincinnati, OH

Continuity Planning & Grants Specialist, Public Safety Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the Univ…

View Details
Posted 2025-10-06

Buyer

Composites One LLC
Dublin, OH

Job Details Description Begin your Composites One career today! Position Overview As a Buyer you will perform daily material planning and purchasing activities in order to maintain pr…

View Details
Posted 2025-10-06

Front Desk Receptionist - Centerville Dental Center

Dental Associates Group
Centerville, OH

We’re hiring a Front Desk Administrator! Join our team at Centerville Dental Center!  Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healt…

View Details
Posted 2025-07-28

Manager learning and development

Lensa
Cleveland, OH

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of …

View Details
Posted 2025-10-06

Junior Quality Assurance Engineer (3528)

Navarro Inc.
Piketon, OH

Navarro Research and Engineering, Inc. is recruiting for a Junior Quality Assurance Engineer in Piketon, OH. Navarro Research & Engineering is an award-winning federal contractor dedicated to partn…

View Details
Posted 2025-09-12

Physical Therapist PT RPT

Above All Talent Solutions
Fairborn, OH

Job Description Job Description Are you a Long Term Care experienced, thoughtful, caring, driven Physical Therapist , and ready for a change? Are you ready to have a voice at your new compa…

View Details
Posted 2025-09-25