OEM Account Manager
Sales Manager __ As an OEM Account Manager, you will be responsible for developing, implementing, and managing multiple account strategies focused on growth, profitability and customer satisfaction while coordinating all sales activities and managing resolution of customer problems. Responsibilities include assisting with project quotations, order management, customer training and demand generation to position ABB as the preferred vendor. This is a remote position for candidates based in Ohio. This role is contributing to the Electrification Smart Buildings division in the United States. You will be mainly accountable for:
- Customer Relationship Management: Serve as the primary interface for OEM customers, building strategic relationships, resolving issues, and ensuring customer satisfaction through tailored account plans and training initiatives.
- Sales Strategy & Execution: Develop and implement sales strategies to grow market share and margin, identify and secure new OEM customers, and propose recovery plans to address potential order shortfalls.
- Cross-Functional Collaboration: Coordinate with internal teams to align customer needs with business goals, share market insights, and facilitate effective communication across departments.
- Market Intelligence & Value Creation: Monitor competitor activity, understand customer business drivers, and create added value through cross-selling opportunities and streamlined engagement with ABB.
- Education & Experience: Bachelor's degree (preferred but not necessary) with 3+ years of relevant experience, particularly in the electrical industry and with ABB products.
- Customer & Sales Expertise: Proven ability to work with OEM customers, manage complex contract negotiations, and respond quickly to customer needs.
- Technical & Analytical Skills: Strong in technical applications, proposal development, and use of analytical software and sales tools; Six Sigma or equivalent quality training preferred.
- Communication & Leadership: Excellent interpersonal and leadership skills, with experience leading discussions and building strong customer relationships.
- Work Authorization & Travel: Candidates must already have a work authorization that would permit them to work for ABB in the US
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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